21212

Terms & Conditions

In accordance with UK law all common areas of 21212 are non-smoking and, in addition, due to the fact that the property is Grade A listed we also ask you not to smoke in any of the bedrooms. Unfortunately owing to the buildings Grade A status there is no elevator. As bedrooms are located on the 2nd and 3rd floors guests should be comfortable with stairs.

Please be aware that the maximum occupancy for any of our four rooms is two persons. We are not allowed children under 5 in any parts of our building.

Payment Policy

A non-refundable, non-transferable deposit of 20% of the total reservation amount is payable at the time of booking.
If, for any reason, the card details provided do not work or we are unable to process the deposit for any reason, your reservation will not be valid until such a time as you are able to provide valid payment information.

Cancellation Policy

You have until 72 hours before your arrival date to make a cancellation; although you will lose your non-refundable deposit, no further charges will be incurred.
If a cancellation is made within 72 hours of your arrival date, you will be liable for full charges if we are unable to re-sell the room.
If you would like to cancel the reservation, please note this must be done by email and until a response is received from ourselves confirming the request please consider the reservation still valid.

Covid-19
If you are displaying any signs of Covid-19 (as outlined by the Scottish Government), you should of course not travel. We do reserve the right to refuse admission if Covid-19 signs/ symptoms are on show, and ask guests to have their temperature taken if illness is suspected. Please be aware this is for the health and safety of other guests and staff, in addition to your own health.