Atlantic Hideaway

Terms & Conditions

All reservations are subject to our Payment and Cancellation policies, which can be found in full at http://www.atlantichideaway.com/terms-and-conditions If you have questions, please contact us at (561) 766-0300.

Payment Policy

As a small, family-owned property, no-shows and declined credit cards can be extremely problematic. For that reason, our cancellation policy provides free cancellation up to 5pm, 7 days prior to check-in. After free cancellation has passed, the card on file will be authorized for for full cost of the stay, to confirm that the card is valid, and that necessary funds are available. This is not a charge, but will usually show as 'pending' on your card for 24-48 hours, then disappear, with a charge only completed in the event of a no-show or cancellation within 7 days of check-in. This applies to rooms booked within 7 days of check-in, for which the card on file will be authorized as soon as possible, and to reservations made directly through us or any third party agents, including online. Where third party agencies have taken the room charge at booking, a $50 credit card security deposit (authorization/hold) will be taken at check-in. Published rates do not include taxes, and may change without notice.

You must have a cancellation number from the hotel to confirm a cancelled reservation.

Cancellation Policy

Because we are a small, boutique destination, there is high demand for our limited number of rooms. Therefore, we enforce a strict cancellation and no-show policy. Should you cancel by 5pm EST, 7 days or more prior to your arrival date booking date, there will be no charge. For cancellations made less than 7 days prior to check-in, payment in full will be charged, and no refund or credit will be applied. This policy also to reservations made less than 7 days prior to the arrival date. Any cancellations will be accompanied by a letter of cancellation, without which the booking will be considered still in place.