Beds on Clouds

Terms & Conditions

SMOKING: The crisp mountain air is available at no extra charge with our lodging in the Catskill Mountains. So those that come after you may enjoy it too, our Windham Mountain Bed and Breakfast is strictly a NON-SMOKING INN. Although all rooms are smoke free, if you wish to smoke, you may proceed to the front porch where there is an ashtray for your convenience. Please note: A $100.00 per day cleaning fee will be charged for violations.

CHECK IN TIME: Rooms are guaranteed to be ready by 3:00PM each day. If your room has been serviced, you are welcome to check in earlier than 3:00PM. For late arrivals (9:30PM or later) we will leave a note attached to the front door. The room key will be left in a designated spot that is discussed per telephone.

CHECK OUT TIME: Check out time is 11:00AM (a late check out may be available at an additional fee of $10 per hour with prior arrangement with the innkeeper). Room keys must be returned in order to check out and avoid a $25 charge.

Room Rates are for double occupancy per room per night > Full breakfast for two people is included in the room price.
Additional $25 charge per person (includes children and infants) in any room. This charge includes breakfast and amenities. Rollaway cots and cribs are available with prior arrangement (limit one per room).

Two-Person maximum in most rooms.
No room is permitted to accommodate five people.

$100 per person fee for arriving with additional unreserved persons.

2 Night Minimum on Weekends (includes Friday & Saturday or Saturday & Sunday nights);

3 Night Minimum during all holiday periods and special event weekends (a surcharge may apply to holiday and special event periods).

Not suitable for pets.
All rooms Air Conditioned during the summer months.
Rates subject to change without notice.

P.S.: Beds On Clouds is not responsible for weather, ski conditions or any personal situation that may arise requiring cancellation.

Payment Policy

PAYMENTS ACCEPTED AT CHECK OUT:
Visa, Master Card, Cash and Postal Money Orders.
No Personal Checks accepted.

Not included in Room Rates:
New York State sales tax (8.%) and gratuities

Cancellation Policy

All late cancellations will be charged one night. Sorry, but no exceptions can be made or credit given for future stay.

Any late cancellation will result in loss of one deposit. Sorry there are no exceptions.

Our Cancellation policy is as follows:

Weekdays:
(Sunday through Thursday: non-holiday): Credit card will hold reservation. Any reservation altered or cancelled will be charged a 10% cancellation fee of the reservation total. A one-night deposit will be charged in full if guest arrives after the confirmed date of arrival or departs before the confirmed date of departure. In the event a guest does not show for their room, 100% of the total stay for the entire period reserved will be charged.

Weekends:
(Friday, Saturday & Sunday): Credit card will hold reservation until one night payment is received via check. Any reservation altered or cancelled before 14 days prior to your arrival date will be charged 10% of the reservation total. This fee will be charged to your credit card. If your check has been received, you will be mailed a refund check less 10% of the reservation total. Any alterations or cancellations in reservation made within 14 days of your arrival date, a one night deposit will be forfeited in full. Reservation total (100%) will be charged in full if guest arrives after the confirmed date of arrival or departs before confirmed date of departure. In the event that a guest does not show for their room, 100% of the total stay for the entire period reserved will be charged.

Holidays & Special Events:
A three night minimum is required on holidays, a credit card will hold the room until a three nights deposit is received via check. Any reservation altered or cancelled before 14 days prior to your arrival date will be charged 10% of the reservation total. This fee will be charged to your credit card. If your check has been received, you will be mailed a refund check less 10% of the reservation total. Any alterations or cancellations in reservation made within 14 days of your arrival date, a two night deposit will be forfeited in full. Reservation total (100%) will be charged in full if guest arrives after the confirmed date of arrival or departs before confirmed date of departure. In the event that a guest does not show for their room, the deposit is non-refundable – 100% of the total stay for the entire period reserved will be charged.

Cancellations of any online booking will be charged a 20% service fee. A B&B check will be issued for the remaining balance for another stay, upon mutual agreement, based on establishment’s availability (limit 2 choices only). Sorry no Holidays and Weekends