Blue Bay Hotel Salinas

Conditions générales

1. BOOKING AND CONFIRMATION

All Bookings at Blue Bay Hotel are subject to these Terms.
When reserving a room your name, address, arrival and departure time and method of payment are required.

A room reservation is binding once it has been confirmed verbally or in writing and you have received a reservation confirmation number. Blue Bay Hotel is entitled to apply different kinds of rules such as reservation fee or credit card guarantee in order to secure the reservation. In the interests of security and to prevent fraud, at the time of check-in, Blue Bay Hotel will require its guests to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder.

2. ARRIVAL AND DEPARTURE

The hotel room is at your disposal from 3:00 pm on the day of arrival. On your departure day the room must be vacated by 12:00 noon. Blue Bay Hotel is entitled to apply exceptions on check-in and check-out times stated above. For safety reasons, only checked-in guests are allowed on private premises and the maximum capacity per room may not be surpassed.

The room will be reserved for you until 5:00 pm on the day of arrival unless no other agreement has been made at the time of reserving or if the confirmed rate or reservation period does not include any other special terms. In case of arrival after 5:00 pm you can guarantee the reservation with a credit card or other method specified. Otherwise, Blue Bay Hotel can release the reserved room for sale after 5:00 pm.

In case you arrive to Blue Bay Hotel according to the arrival time agreed and the room you have reserved is not available, Blue Bay Hotel is liable to arrange you an equivalent or upgraded room without extra charges.

3. GUARANTEED RESERVATION

Blue Bay Hotel accepts international credit cards to guarantee the room reservation. A guaranteed room reservation will be held for arrival after 4:00 pm without a separate notification.

To guarantee the reservation the hotel will need the following information: your name, credit card number, address, phone number and email address. Blue Bay Hotel may acquire your contact details verbally or in writing.

4. EARLY DEPARTURE

Early departure before the agreed day must be informed to the hotel latest by 4:00 pm on the day before.

If your reservation is for several nights Blue Bay Hotel is entitled to charge you the full amount for the whole stay. Early departure before the agreed day may also cause changes in the room rate confirmed.

5. PAYMENT

Blue Bay Hotel accepts VISA, Diners Club and Mastercard credit cards. The hotel is not obliged to accept foreign currency, vouchers, cheques or credit/debit cards unless the hotel has volunteered to do so.

In case the reservation has not been paid in advance it should be settled upon arrival at the hotel by cash or credit card. When reserving a room Blue Bay Hotel is entitled to approve and charge international credit cards. A reservation fee no lesser than the price of the first night may be charged to the credit card as a prepayment. This will be calculated accordingly in the final bill. If Blue Bay Hotel has not made an approval for prepayment from your credit card, Blue Bay Hotel is entitled to require a deposit for additional services such as minibar consumption.

6. GUEST BEHAVIOUR IN THE HOTEL

We follow good manners and hotel rules at Blue Bay Hotel. In case of breaking these rules you may be immediately removed from the premises. In such cases you are still obliged to pay for the accommodation and additional services ordered. You are not eligible to claim a refund for payments already made.

For safety reasons, only checked-in guests are allowed on private hotel premises such as hotel rooms and the maximum capacity per room may not be surpassed.

7. RESPONSIBILITY ON YOUR VALUABLES

Your valuables can be stored in your room or Blue Bay Hotel can store your valuables upon request. Blue Bay Hotel is entitled to collect a charge for storage of these items.

In case the items you wish to store are exceptionally valuable you must notify the hotel before storing. The hotel may refuse to store this kind of valuables.

The hotel is not responsible for valuables stored in your room.

The hotel is not responsible for damage or disappearance of vehicles kept in the garage or Blue Bay Hotel’s parking area or valuables inside the vehicle.

8. GUEST’S RESPONSIBILITY ON DAMAGE

As a guest you are responsible for damage caused on purpose or by accident by you or your guest in the hotel room or in hotel premises. This applies also to the hotel furniture and other equipment, other guests in the hotel or their property. We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the Hotel during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.

9. RENTING HOTEL ROOMS FOR MINORS

Only a person over the age of 18 is allowed to make a reservation. The adult making a reservation for a person under the age of 18 will be held responsible for the minor, whether he or she accommodates with the minor or not. An underage person travelling alone will need a letter of consent signed by a guardian. The letter has to include the minor’s name, birthday and dates of arrival and departure. The name and contact information of a guardian are also required.

10. HOTEL EVENTS

Please be aware that at certain times throughout the year some of our hotels may host weddings, events and parties, which you may feel would be an intrusion on your break. Please contact the Hotel directly in advance of your stay for further information.

11. NO SMOKING

Guests are not permitted to smoke in public areas.

12. LIMITATION OF LIABILITY

Blue Bay Hotel will not be responsible for the loss or damage of any property left in the Hotel.

Blue Bay Hotel will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of Blue Bay Hotel, its employees, contractor or agents or otherwise). Blue Bay Hotel’s total liability shall not exceed the value of the charges received by it under the Contract.

Nothing contained in the Contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Company’s negligence or liability for fraud or fraudulent misrepresentation.

13. Web Site Information

While all reasonable efforts have been taken to ensure the accuracy of information on the Websites, Blue Bay Hotel does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel.

The content of the Websites is the copyright of Blue Bay Hotel, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.

Trademarks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.

Conditions de paiement

Deposit Policy

This defines the policy for prepayment/deposit requirements.

100 percent of the first night may be charged to the guest's credit card anytime after booking.

Politique d'annulation

This policy defines how to handle cancellations
CANCELLATION AND NO ARRIVAL

Unless otherwise agreed at the time of reservation, unless the rate confirmed or the reservation period includes special terms, the room can be cancelled up to 1 day before the registration date.

In case you fail to arrive without cancelling your reservation, the hotel is entitled to charge equal to the first night's stay including taxes and possible additional services per room to your credit card.

If canceled or modified later or in case of no-show, 100 percent of the first night will be charged.