Boreal Viento Norte

Terms & Conditions

By signing this document, you hereby grant us authorisation to charge the total amount of your stay and the costs associated with it to the provided card at the time of reservation or check-in, even after check-out.

Basic information on data protection:
Responsible: Boreal Alba S.L. Purpose: reservation, provision and collection of hotel services. Legitimation: execution of a contract, compliance with applicable regulations, consent. Recipient of the data: competent authorities when required by applicable regulations. Rights: You can access, rectify and delete the data by writing to contacto@borealhoteles.com

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HEALTH AND SAFETY

1. The client is obligated to pay for each service used. The property reserves the right to ask for a credit card on check in as a guarantee, as well as to charge it in advance.

2. Guests are not allowed to bring any other person or animal into the rooms without a previous authorisation.

3. Guests are not allowed to bring weapons or any others items considered dangerous into their rooms without authorisation.

4. It is strictly forbidden to smoke in the rooms. Violations may be sanctioned with a fine of 30 €, in accordance with the provisions of Law 42/2010 amending Law 28/2005 (article 19.2.a).

5. Guests will keep the noise down, especially at night (11 pm - 8 am). Check-out must be before 12:00 noon. Violations may be sanctioned with a fine of 25 €.

6. The property is not responsable for the stolen or lost goods that have not been reported previously, or for any damage caused by misuse of the facilities.

7. Guests are obliged to inform the reception of any incident that may affect the security of themselves or others.

8. Guests are responsible for the payment of any loss or damage caused to the facilities or furniture. The hotel reserves the right to charge the corresponding amount for any damage caused to the card provided as a guarantee.

9. The property reserves the right to terminate the accommodation service when the above-mentioned prohibitions are violated, without the guest who has caused them being entitled to any reduction in his payment for the services received.

10. In case of not communicating any incident until check out, it will be understood that the contracted service has been received in a satisfactory manner.

Payment Policy

The client will have to pay in advance the total price of the reservation during the 5 days prior to the arrival date.

Hostal Boreal Viento Norte reserves the right to pre-authorize customers' credit cards prior to arrival.

Accepted cards: Mastercard, Visa and Maestro.

Room number assignment is provisional and may be subject to change according to availability.

Cancellation Policy

The client may cancel the reservation free of charge up to 5 days before the date of arrival.

The total price of the reservation will have to be paid if it is cancelled during the 5 days prior to the arrival date.