Harrogate Lifestyle Apartments

Rating
4.0 stars
Prices will be charged in United Kingdom Pounds Tue 22 May 2018 Wed 23 May 2018 Thu 24 May 2018 Fri 25 May 2018 Sat 26 May 2018 Sun 27 May 2018 Mon 28 May 2018 Tue 29 May 2018 Wed 30 May 2018 Thu 31 May 2018 Fri 01 Jun 2018 Sat 02 Jun 2018 Sun 03 Jun 2018 Mon 04 Jun 2018

Standard Rate - Studio Apartment

Details
Enquire £ 59 59 59 Enquire Enquire Enquire 70 70 70 70 99 99 80 64

Standard Rate - 1 Bedroom

Details
Enquire £ 64 64 64 Enquire Enquire Enquire 74 74 74 74 110 110 89 68

Executive One Bedroom Apartment Standard

Details
Enquire £ Enquire Enquire 79 Enquire Enquire Enquire 85 80 80 Enquire Enquire Enquire 80 80

Standard Rate - 2 Bedroom

Details
Enquire £ 120 120 Enquire Enquire Enquire Enquire 140 Enquire 140 140 Enquire 225 160 135

Standard Rate - Executive 2 Bedroom

Details
Enquire £ 125 125 125 Enquire Enquire Enquire 150 140 Enquire Enquire 189 Enquire Enquire Enquire

Exec One bed - special offer

Details
Enquire £ Enquire Enquire 75 Enquire Enquire Enquire 81 76 76 Enquire Enquire Enquire 76 76

1 bed Standard rate INCLUDING CONTINENTAL BREAKFAST

Details
Enquire £ 88 88 88 Enquire Enquire Enquire 98 98 98 98 134 134 113 92
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

Harrogate Lifestyle Apartments
+44 (0)1423 568820
18 Spa Buildings Kings Road
Harrogate North Yorkshire HG1 1BT United Kingdom

Harrogate Lifestyle Apartments look forward to introducing the Harrogate Lifestyle to you.
Enjoy our fantastic range of stylish and contemporary studio, one and two bedroom apartments superbly located in the town centre, opposite the Harrogate International Conference Centre and close to all the main shops, restaurants and tourism hot spots.
Stay from as little as one night in a home from home perfect for business and leisure guests.

Accommodation Details

No image

Standard Rate - Studio Apartment Enquire

standard - studio

  1. Non-Smoking
  2. Shower
  3. Hob
  4. Desk
  5. Linen and Towels Provided
  6. Fan
  7. Bathroom
  8. Clock Radio
  9. Kitchen
  10. Lounge Area
  11. Oven
  12. Hairdryer
  13. Iron/Ironing board
  14. Toaster
  15. Microwave
  16. Flat Screen TV
  17. Heating
  18. Cots Available
  19. Lift/Elevator Access
  20. WIFI
  21. Fridge Freezer
  22. High Chair Available
  23. King / 2 single beds
  24. Dishwasher
No image

Standard Rate - 1 Bedroom Enquire

standard rate - one bedroom

  1. Non-Smoking
  2. Bathroom
  3. Clock Radio
  4. Kitchen
  5. Linen and Towels Provided
  6. Fan
  7. Hairdryer
  8. Iron/Ironing board
  9. Laundry Facilities
  10. Lounge Area
  11. Oven
  12. Heating
  13. Cots Available
  14. Toaster
  15. Microwave
  16. Flat Screen TV
  17. High Chair Available
  18. King / 2 single beds
  19. Lift/Elevator Access
  20. Weekly Room Service
  21. Fridge Freezer
  22. Hob
  23. Desk
  24. Dishwasher
  25. WIFI
  26. Shower
No image

Executive One Bedroom Apartment Standard Enquire

Standard rate - executive one bedroom

  1. Non-Smoking
  2. Bathroom
  3. Tea/Coffee Making
  4. Cots Available
  5. Lounge Area
  6. Oven
  7. Hairdryer
  8. Iron/Ironing board
  9. Kitchen
  10. Weekly Room Service
  11. Fan
  12. Stairs
  13. Television
  14. Laundry Facilities
  15. Microwave
  16. Flat Screen TV
  17. Heating
  18. Clock Radio
  19. Lift/Elevator Access
  20. Dishwasher
  21. Shower
  22. High Chair Available
  23. King / 2 single beds
  24. Desk
  25. WIFI
  26. Fridge Freezer
  27. Hob
  28. Toaster
  29. Linen and Towels Provided
No image

Standard Rate - 2 Bedroom Enquire

standard - 2 bedroom 1 bathroom

  1. Non-Smoking
  2. Shower
  3. Hob
  4. Desk
  5. Dishwasher
  6. Fan
  7. Bathroom
  8. Clock Radio
  9. Kitchen
  10. Linen and Towels Provided
  11. Oven
  12. Hairdryer
  13. iPod Dock
  14. Laundry Facilities
  15. Lounge Area
  16. Flat Screen TV
  17. Heating
  18. Iron/Ironing board
  19. Toaster
  20. Microwave
  21. Fridge Freezer
  22. High Chair Available
  23. Cots Available
  24. Lift/Elevator Access
  25. WIFI
No image

Standard Rate - Executive 2 Bedroom Enquire

Standard Rate - executive 2 bedroom

  1. En-suite Bathroom
  2. Shower
  3. Stairs
  4. Kitchen
  5. Linen and Towels Provided
  6. Non-Smoking
  7. Bathroom
  8. Clock Radio
  9. Laundry Facilities
  10. Lounge Area
  11. Fan
  12. Hairdryer
  13. iPod Dock
  14. Toaster
  15. Microwave
  16. Oven
  17. Heating
  18. Iron/Ironing board
  19. Lift/Elevator Access
  20. Weekly Room Service
  21. Flat Screen TV
  22. High Chair Available
  23. Cots Available
  24. Dishwasher
  25. WIFI
  26. Fridge Freezer
  27. Hob
  28. Desk
No image

Exec One bed - special offer Enquire

special offer for exec one bed
Our SPECIAL OFFER rate type : You pay for your reservation in full today and this is non refundable, but you pay less per night in total for your stay.

  1. Non-Smoking
  2. Bathroom
  3. Tea/Coffee Making
  4. Cots Available
  5. Lounge Area
  6. Oven
  7. Hairdryer
  8. Iron/Ironing board
  9. Kitchen
  10. Weekly Room Service
  11. Fan
  12. Stairs
  13. Television
  14. Laundry Facilities
  15. Microwave
  16. Flat Screen TV
  17. Heating
  18. Clock Radio
  19. Lift/Elevator Access
  20. Dishwasher
  21. Shower
  22. High Chair Available
  23. King / 2 single beds
  24. Desk
  25. WIFI
  26. Fridge Freezer
  27. Hob
  28. Toaster
  29. Linen and Towels Provided
No image

FREE Cancellation 1 Bedroom Apartment Enquire

Our FREE CANCELLATION rate type : Free Cancellation if cancelled up to 30 days prior to arrival.

  1. Non-Smoking
  2. Bathroom
  3. Clock Radio
  4. Kitchen
  5. Linen and Towels Provided
  6. Fan
  7. Hairdryer
  8. Iron/Ironing board
  9. Laundry Facilities
  10. Lounge Area
  11. Oven
  12. Heating
  13. Cots Available
  14. Toaster
  15. Microwave
  16. Flat Screen TV
  17. High Chair Available
  18. King / 2 single beds
  19. Lift/Elevator Access
  20. Weekly Room Service
  21. Fridge Freezer
  22. Hob
  23. Desk
  24. Dishwasher
  25. WIFI
  26. Shower
No image

FREE Cancellation Studio Enquire

Our FREE CANCELLATION rate type : Free Cancellation if cancelled up to 30 days prior to arrival.

  1. Non-Smoking
  2. Shower
  3. Hob
  4. Desk
  5. Linen and Towels Provided
  6. Fan
  7. Bathroom
  8. Clock Radio
  9. Kitchen
  10. Lounge Area
  11. Oven
  12. Hairdryer
  13. Iron/Ironing board
  14. Toaster
  15. Microwave
  16. Flat Screen TV
  17. Heating
  18. Cots Available
  19. Lift/Elevator Access
  20. WIFI
  21. Fridge Freezer
  22. High Chair Available
  23. King / 2 single beds
  24. Dishwasher
No image

FREE Cancellation 2 bedroom 1 bathroom Enquire

Our FREE CANCELLATION rate type : Free Cancellation if cancelled up to 30 days prior to arrival.

  1. Non-Smoking
  2. Shower
  3. Hob
  4. Desk
  5. Dishwasher
  6. Fan
  7. Bathroom
  8. Clock Radio
  9. Kitchen
  10. Linen and Towels Provided
  11. Oven
  12. Hairdryer
  13. iPod Dock
  14. Laundry Facilities
  15. Lounge Area
  16. Flat Screen TV
  17. Heating
  18. Iron/Ironing board
  19. Toaster
  20. Microwave
  21. Fridge Freezer
  22. High Chair Available
  23. Cots Available
  24. Lift/Elevator Access
  25. WIFI
No image

1 bed Standard rate INCLUDING CONTINENTAL BREAKFAST Enquire

  1. Non-Smoking
  2. Bathroom
  3. Clock Radio
  4. Kitchen
  5. Linen and Towels Provided
  6. Fan
  7. Hairdryer
  8. Iron/Ironing board
  9. Laundry Facilities
  10. Lounge Area
  11. Oven
  12. Heating
  13. Cots Available
  14. Toaster
  15. Microwave
  16. Flat Screen TV
  17. High Chair Available
  18. King / 2 single beds
  19. Lift/Elevator Access
  20. Weekly Room Service
  21. Fridge Freezer
  22. Hob
  23. Desk
  24. Dishwasher
  25. WIFI
  26. Shower
No image

FREE Cancellation - Executive 2 Bedroom 2 Bathroom Enquire

Our FREE CANCELLATION rate type : Free Cancellation if cancelled up to 30 days prior to arrival.

  1. En-suite Bathroom
  2. Shower
  3. Stairs
  4. Kitchen
  5. Linen and Towels Provided
  6. Non-Smoking
  7. Bathroom
  8. Clock Radio
  9. Laundry Facilities
  10. Lounge Area
  11. Fan
  12. Hairdryer
  13. iPod Dock
  14. Toaster
  15. Microwave
  16. Oven
  17. Heating
  18. Iron/Ironing board
  19. Lift/Elevator Access
  20. Weekly Room Service
  21. Flat Screen TV
  22. High Chair Available
  23. Cots Available
  24. Dishwasher
  25. WIFI
  26. Fridge Freezer
  27. Hob
  28. Desk
No image

FREE Cancellation Exec 1 Bedroom Apartment Enquire

Our FREE CANCELLATION rate type : Free Cancellation if cancelled up to 30 days prior to arrival.

  1. Non-Smoking
  2. Bathroom
  3. Tea/Coffee Making
  4. Cots Available
  5. Lounge Area
  6. Oven
  7. Hairdryer
  8. Iron/Ironing board
  9. Kitchen
  10. Weekly Room Service
  11. Fan
  12. Stairs
  13. Television
  14. Laundry Facilities
  15. Microwave
  16. Flat Screen TV
  17. Heating
  18. Clock Radio
  19. Lift/Elevator Access
  20. Dishwasher
  21. Shower
  22. High Chair Available
  23. King / 2 single beds
  24. Desk
  25. WIFI
  26. Fridge Freezer
  27. Hob
  28. Toaster
  29. Linen and Towels Provided

Terms & Conditions

Harrogate Lifestyle Apartments Terms & Conditions & Privacy Policy (COMBINED)

Terms & Conditions
These conditions govern all bookings made with Harrogate Lifestyle Apartments Limited (referred to as “HLA” in this document) registered in England under number 07411467 whose registered office is at 37 Gill Bank Road, Ilkley, LS29 0AU. You accept these conditions yourself and on behalf of all members of your party whether you are booking as a guest or on behalf of others. In addition by visiting or using our website you agree to comply with the Site Terms.
Interpretation
1. Definitions: In these conditions the following definitions apply:
HLA/us/we/our: Harrogate Lifestyle Apartments Limited.
The Booker/you/your/guest: The person using services provided by HLA.
The Group/Group Bookings: A booking of two or more apartments in the same property or a number of properties made as one booking.
Booking Conditions: The payment and cancellations terms applicable when booking HLA properties.
Offline: A booking/enquiry made with HLA, via telephone or via email.
Online: A booking/enquiry made with HLA via www.harrogatelifestyleapartments.com
Property: The physical building being provided for your accommodation.
Apartment: To the specific apartment provided within our property for your accommodatio
3. The lead guest’s name, email and contact mobile number are required at the time of booking.
4. As soon as your booking confirmation and arrival instructions email are received, please check the details carefully. If anything is not correct you should tell us immediately. However, we regret we cannot accept any liability if we are not notified of any inaccuracy in the documentation. If there is an error in the confirmation or arrival instruction email, we reserve the right to correct it as soon as we become aware of it and will do so within 48hrs of issue.
5. The number of guests staying in any apartment must not exceed the maximum stated on our website. For example, a 1 bedroom apartment should not exceed two adults.
2.2 Special Requests
We will endeavour to do everything we can to help guests with special requirements. Please ensure we are made aware in writing of any special requirements at the time of booking so we can help you select the most suitable apartment for your needs. Although we will endeavour to meet any reasonable requests, no guarantees can be given that any request will be met. Conditional bookings cannot be accepted i.e. any booking which is specified to be conditional on the fulfilment of a particular request.
2.3 Group Bookings
Special conditions may apply and these will be advised at the time of booking. Cancellation charges and notice periods may differ to those in clause 4 and will be advised at the time of request.
2.4 Payment
Payment in full is required at the time of booking unless otherwise agreed with HLA. If payment does not reach us at the required time we reserve the right to suspend or cancel any booking made.
Payment should be made in Pounds Sterling using a Credit or Debit card. Credit card details must match the security checks. Should we not receive a security match when taking payment then we reserve the right to request additional information to confirm the identity of the card holder. When agreed at the time of booking, bank transfers may be accepted and bank details are available on request. Any bank charges (if being paid from a bank outside the UK) must be paid by the person making the booking.
For bookings of more than one apartment, a Security Deposit to cover “additional charges” may be required. The Harrogate Lifestyle Reservations Team and the lead booker will agree an amount and a date this may be payable depending on the number of apartments booked and the length of stay.
Any Security Deposit will be returned in full within 48 hours of departure subject to no additional charges being deducted.
2.5 Payment of Additional Charges
Valid credit/debit card details (valid for the term of the stay with HLA) must be supplied at the time of booking to cover any “additional charges“ (see clause 12). These charges will be deducted from a debit/credit card supplied. A written statement of the “additional charges” will be sent to you. In the event that payment under a debit/credit card is declined, or no card details are provided, we reserve the right to invoice the booker or guest direct for these charges.
3. Pricing
The rates we advertise are to the best of our knowledge correct at the date of publication but we reserve the right to change any rates from time to time. Prior to the booking being confirmed, rates quoted are based on the rates prevailing at the time but are subject to change. Once a booking has been confirmed we will not change the rate quoted unless you amend the booking or our cost of supplying the accommodation changes as a result of tax changes. VAT is charged at the rate in force at the time of booking.
Prices are quoted in Pounds Sterling, per apartment per night.
Once the reservation has been confirmed, the rate is non-amendable in the event that a lesser rate is available.
For all confirmed reservations, in the event an incorrect rate has been identified due to human or technical error, HLA reserves the right to alter your reservation and/or rate.
Promotions and special offers are only available for guests who book through our website or direct via phone. They do not apply to reservations that are booked through a third party agent.
4. Cancellations
4.1 For Direct Bookings by phone/email/ online through the Harrogate Lifestyle Apartments website.
Standard Rates: A 30% deposit is all that is taken to reserve the apartment. The balance will be taken within 30 days of your arrival date. However if your reservation is for a stay within 30 days of the arrival date, the full payment will be taken at the time of making this reservation.
If cancelled 30 days or more prior to the arrival date, then 30% of the booking will be charged. If cancelled within 30 days of arrival or in case of a no-show, the total price of the reservation will be charged.
Non refundable Special Rates: You pay for your reservation in full today but you pay less per night in total for your stay. Minimum stays may apply for Special Rates to become available.
If cancelled or in case of a no-show, the total price of the reservation will be charged.
(The above payment and cancellation policy applies to bookings made from 12/03/18 onward. For bookings made before 12/03/18 please revert to your confirmation email for the payment and cancelation policy agreed at the time of reservation.)
Bookings made through any other website / travel agent will vary but you will always receive the best rates when you book directly with us.
4.2 Booking via an On-Line search engine (for example Booking.com).
Full payment is taken at the time of booking.
The Cancellation Policy will be stated on the third party site and this will apply to your booking. This may differ to the HLA policy when booking direct.
5. Changes to a booking.
All requests for changes or extensions to a booking must be made in writing or you will be liable to pay us the full amount of the booking.
Changes; If you wish to change any detail of your confirmed booking we will do our best to make the change subject to availability and any applicable restrictions. Should you wish to change the dates of your stay then this will be treated as a cancellation and the cancellation policy will apply (see clause
4).
Extensions; Should you wish to extend your stay please give us as much notice as possible in order to facilitate your request. All extensions are subject to availability and rate change.
Where notice to extend a stay has been given, we reserve the right to take all additional payments and charges from any credit/debit card used to make the original booking.
HLA reserves the right to treat an early departure or reduction in the number of nights or apartments booked as a cancellation and apartments may be re-let and cancellation charges will apply. Non-arrivals will be treated as a cancellation and you will not be entitled to any refunds.
6. Insurance
We are not responsible for the theft and/or damage of your personal belongings during your stay in any apartment booked. Therefore you are advised to ensure you have appropriate insurances in place. In addition you are advised to ensure you have appropriate travel insurance to cover cancellation and medical expenses.
7. Website
Reasonable care has been taken to ensure that the content of our website (and/or other means of promotion or advertising) is correct but it is subject to amendment at any time without notice. All content on our website (and/or other means of promotion or advertising) is published in good faith.
Given the above factors, we do not warrant that any of the content on our website (and/or other means of promotion or advertising) accurately or completely describes any of the apartments.
Our website (and/or other means of promotion or advertising) will only have a general representation of the accommodation shown. Actual apartment size, design, fixtures, furnishings and facilities may vary.
8. Liability
1. We are responsible for our apartments, subject to the following conditions.
2. All warranties, conditions and other terms implied by statute or common law or otherwise are, to the fullest extent permitted by law, excluded from any contract with us and these conditions shall apply in their place. However, nothing in these terms and conditions will affect your statutory rights if you are a consumer. Nothing in these terms and conditions limits or excludes our liability for death or personal injury resulting from negligence; or for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by us, or any liability that cannot by law be excluded.
3. Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).
4. However and to the extent permitted by law, neither we nor any of our directors, employees, representatives, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the accommodation as made available on our website, (iii) the services rendered or the products offered by the supplier or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, nonperformance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
5. If you are booking for, as or on behalf of a business or business employee, that business shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct or indirect consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with your, or your business’s, breach or negligent performance or non-performance of these terms and conditions. If you are booking for, as, or on behalf of a business or business employee, our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of your booking shall be limited to the fees paid to us under your booking.
9.1 Your Accommodation
All apartments are occupied as serviced apartments and are only to be used as temporary or holiday accommodation for you, or your organisation. They are not for use as the principal, additional home or residence of guests; you will not be entitled to a tenancy or an assured shorthold or assured tenancy. No relationship of landlord and tenant is created and no statutory security of tenure exists now or when the period of occupation ends. If you or any member of your party fails to vacate at the end of the period you will be charged the appropriate accommodation charges for the continued period of occupation. No persons other than the guests have the right to use the apartment.
These conditions constitute an excluded agreement under S(3A)(7)(a)of the Protection from Eviction Act 1977 (as amended) and cannot be construed as an assured tenancy under the Housing Act 1988 (as amended).We cannot guarantee an exact apartment number prior to arrival. The maximum guests in an apartment is determined by the number of beds in the apartment. If the maximum number is exceeded then we may refuse access to the accommodation and/or reserve the right to charge for additional apartments. The maximum occupancy per apartment is stated on our website.
9.2 Arriving and Departing
The specific arrival and departure policy should be requested at the time of booking and will be stated on the confirmation email.
9.3 Access to Your Apartment
Key collection details will be provided to you by email approximately 7 days prior to arrival. Our properties do not have a 24hr reception desk and so you will be given a code to enter the building and details of key collection once your booking is confirmed. It is essential that you have this information with you on arrival and, where notified, contact us in advance (by email is acceptable) to confirm the arrival procedure. Failure to bring these instructions with you on the day of your arrival may prevent access to your apartment. Our Access Statement is on our website.
9.4 Departure
The procedure for departure is included in your arrival instructions sent by email. This will explain the latest departure time, together with instructions on how to return the key to the Lock Box.
10 Facilities and Services
1. Cleaning: For stays longer than 1 week, your apartment will be cleaned weekly. The day your cleaning is scheduled will be advised during your stay. If for any reason this is not convenient you should contact us by email or phone 48hrs in advance of the clean to arrange an alternative time. Weekly housekeeping includes linen/towel change and general light cleaning.
2. Maintenance: Routine maintenance is carried out regularly by our Management Team.
Occasionally we may need access to your apartment to carry out essential maintenance. We will normally give you 24hours notice except in the event of an emergency when we require immediate access.
3. Internet Access: This is offered free of charge in all our apartments. Information about Internet access will be provided at time of booking and also in our Welcome File provided in the each apartment. Access is subject to the HLA acceptable use policy, which is in the interest of fairness and to ensure the best service for all guests. Reception is available during office hours to assist guests connecting to the Internet, but if in HLA’s opinion the fault is deemed to be with the guest’s equipment, no support can be provided. Guests must not interfere, move or disconnect any equipment relating to the provision of the Internet access and must not use the connection for any illegal or immoral purpose (including but not limited to file sharing) and HLA reserve the right to pass on any record to the authorities should HLA be made aware of any such use. HLA reserves the right to disconnect a guest at any time without notice if, in HLA’s opinion they breach any of these terms and conditions (including exceeding the download limit).
4. Security: Guests will be provided with a code to access the property and a key to access the apartment. Additional sets of keys can be provided on request. It is your responsibility to ensure you are in possession of these at all times and that keys are returned to the Key Lock Boxes at the end of your stay. An additional charge will be made for replacements and if we are required to provide access due to lost or forgotten keys.
5. Interruption to services: We will make every effort to ensure that guests enjoy a peaceful stay, however, we cannot guarantee or be held responsible for any failure or interruption of services to the apartment or the building, including electricity, water or any damage to broadband/ internet and other communications, including disruption or noise caused as a result of repair works being carried out within close proximity of our property. Where we are made aware of such failure or interruption, we will endeavour to rectify such services within a reasonable period of time at our apartments.
6. Guest Services: Our guest services team is available to ensure your stay is as comfortable and enjoyable as possible. Contact details and working hours are made available in the arrival instructions sent out by email.
7. HLA is located centrally within Harrogate, therefore any noise relating to the location is not within our control. We cannot be held responsible, such as but not limited to any disturbances not on our property.
11 Guest Responsibility
1. Guests are expected to comply with any regulations stated below for use of the apartment. The key points are included in the arrival instructions sent out by email and also in the Welcome File in the apartments. If any guest breaches any of these conditions or the regulations, we reserve the right to request a guest vacate their apartment immediately without refund.
2. Smoking: Smoking is not permitted in any apartment or apartment building. Additional charges may include compensation for loss of revenue.
3. Keys must be returned to the Lock Box by the time stated on your arrival instructions send out by email before you arrive.
4. We operate a strict no party policy.
4. Pets: Pets are not allowed in any apartment or the apartment building.
5. Nuisance: Guests are required to behave in a responsible manner, respect the apartment and their fellow guests and keep noise to a minimum. This includes causing any sort of nuisance or disruption to fellow guests or using threatening or abusive behaviour towards a member of staff on the phone, in writing or in person. Guests are not permitted to use the apartment for any illegal or immoral purposes. An additional charge will be made if the Management Team is called out in response to a nuisance complaint.
6. Age Restrictions: In order to ensure our guests enjoy a stay free from disturbance, non-corporate bookings may not be accepted from any paying guests under the age of 21. We require that there is at least one person aged 21 or over staying at the apartments for each booking. Proof of identification and date of birth may be requested on arrival and if not presented on request, we reserve the right to cancel the booking.
7. Visitors: Guests are responsible for their visitors. Non-residents will not be allowed access to the apartments after 10.30pm.
8. Damage: Guests are required to keep the apartment, furniture, fittings and effects in the same condition as on arrival. Inventories and condition reports can be provided at the start and end of the stay, if required, at an additional cost. You are required to notify us of any damage, loss or broken items or matters requiring general maintenance. Any damage to the apartment will be charged in full. In the event that these are discovered after departure we will notify you or the booker within 48hrs of departure with full details (including costs) and where possible photographic evidence.
9. Cleanliness: We expect the apartments to be left in a reasonable state of cleanliness and order on departure. An additional charge will be made for extra cleaning or specialist cleaning to return the apartment to a fit state for occupation. Additional charges may include compensation for loss of revenue in addition to cleaning and repairs.
10. Lost Property: All your possessions should be removed from the apartment on the date of departure. We will use reasonable endeavours to retain any lost items for up to 2 weeks after your departure date. Email: info@harrogatelifestyleapartments.com for enquiries relating to lost items.
11. Storage: Where are unable to offer facilities to store luggage.
12. Additional Charges
As a guide additional charges include, but is not limited to the following:
1. Breakages, loss or damage to the apartment or any of its contents. Replacement cost will be charged to the booker (unless otherwise agreed) using the debit/credit card used to make the booking.
2. General additional cleaning £40 per hour with a minimum of 1 hour to be charged. Specialist treatment charges where more than additional cleaning is required, for example smoking has occurred: £200.
3. Inventory and condition reports: £50.
4. Outside of working hours Mon to Fri (9am – 5.30pm) - Meet and Greet: £40.
5. Late return of keys to the Lock Box: £25 per hour. Lost keys: £85 per apartment.
6. Late check-out: £60 per hour per apartment.
7. Call out charge for locked-out Guests £75.
8. Call out charge for noise or disturbance £150.
9. Broadband charges – not applicable as FREE Wi-Fi in all apartments.
10. Cot bed / high chair charges as stated on our website.
11. Other services e.g. additional linen/towels, dry cleaning, laundry, extra cleaning is available on request. Charges apply.
12. VAT and local taxes are payable on all additional charges and where the level of the additional charges is not specified in these conditions, we will charge you the actual cost together with any administration costs. Prices for additional charges may change at any time. For payment of additional charges see clause 2.5.
13. Privacy
We may use your contact details to tell you about our services and apartments including special offers that we think may be of interest to you. Before connecting to our Virgin Wi-Fi service, you are asked whether you give permission for your email address to be added to our mailing list. You can unsubscribe at any time from our mailing list and are presented with an opt out option with every marketing email sent to you from us. Please let us know by email / letter if you do not want to be included in our marketing emails. info@harrogatelifestyleapartments.com
14. General
We reserve the right to change these conditions from time to time. If guests are in breach of any of these conditions, we reserve the right to request that guests vacate their apartment immediately.
These conditions shall be governed by and construed, in accordance with the laws of England and the Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these conditions and any matter arising from them.

Privacy Policy

Your privacy is very important to us. We know that’s the kind of thing all these sorts of notices say, but frankly we mean it. You’ve placed your trust in us by using the Harrogate Lifestyle Apartments (HLA) and we value that trust. We are committed to protecting and safeguarding any personal data you give us.

This document describes how we use and process your personal data, hopefully provided in a clear and transparent manner so you can get where we’re coming from without getting too bored.

You may or may not know that Harrogate Lifestyle Apartments offer serviced apartments which can be booked through our own website and online travel agents (such as Booking.com).
Other online agents will have their own privacy policies, but everything to follow applies to us and covers all kinds of information we collect.

We really hope that the information provided in this policy gives you all the confidence you need to book your next stay with us. However if you are not totally satisfied then please do contact us so that we can totally reassure you or if not just discontinue using our services.

What kind of personal information (data) do we collect?

So that we can provide you with the perfect accommodation together with an excellent service there are certain kinds of information we need. Nothing too complicated – name, address, email address, mobile number, your IP address if booking on our website, and payment details.

How do we collect your personal data?

There are basically 5 ways we can collect your details.

1) When you place a booking via our website you will complete the booking process by entering your details onto the website. These are then automatically loaded onto our booking system.
2) Some people prefer to call our office and place a booking over the phone. You will be asked at the time if you consent to HLA using your data to process the booking and contact you by phone, email or via email marketing.
3) If you place a booking via an online agent, then they will pass your details via their system to our system. We will then use these details to process the booking.
4) You may choose to subscribe to our email newsletter. You will be asked at the time if you consent to us using your personal details by ticking a box.
5) If you send us an email enquiry then we may use your data to contact you by phone or email subject to your preference. By sending us an email enquiry with a request for a response, you consent to us using you details for this purpose.

Why do HLA collect and use your personal data?

The main reason we ask you for personal details is to administer your bookings, ensure you get the best service possible and keep your information safe. We also use your personal data to contact you and to inform you of our latest deals and special offers. There are other uses too – if you’d like to find out what they are, read on for a more detailed explanation.

We require your name to clearly understand who we are communicating with. We certainly don’t want any confusion.
To communicate, we prefer to send booking details by email so that you have a copy to refer to at all times. We also send out the arrival instructions by email. These are required to access the building and your apartment. So you can see why this is important.
We may also send out an email after your stay just politely asking if you would kindly review your experience on certain review websites.
We ask for your mobile number because shortly before your arrival we send out a text which includes the codes to access the building and apartment. This is just a back-up to the arrival email but guests find this very useful especially if you accidently misplace your paper copy. We want to ensure you gain access to your apartment in good time and in a relaxed manner.
We may also need to call you to discuss something specific about your booking. This could be in response to a question you asked or something we feel may help improve the experience of your stay – but don’t worry no calls pressurising you to purchase anything!
Your credit card details are stored on our system but encrypted and password protected for your security.
The address where the card is registered is also stored on our system as this may be used during the payment process.

In certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, or to enforce the terms of use of the HLA online booking system as reasonably expected.

To process your information as described above, we rely on the following legal bases:

Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. You may withdraw your consent at any time by contacting us or unsubscribing on the email itself.

Performance of a contract: In order the process the contract it may be necessary to use your information. This would apply when making a booking online.

We may use your information for our legitimate interests, such as to provide you with the most suitable content of the website, emails and newsletters, to improve and promote our products and services and the content on our website, and for administrative, fraud detection and legal purposes.

Where do we store your data?

We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data.

We also have security procedures which include both technical and physical restrictions for accessing your data held on our systems. There are no unauthorised persons allowed to access personal data.

So just a bit more detail to help explain. Our systems are password protected and payment details are encrypted.

How does HLA share your data with third parties?

We know this is very important to everyone and also crucial when processing the booking you have made. So we only share your data with payment providers and financial institutions who are specifically required in order for us to process the payment for your booking. This may also include your IP address.

We may disclose personal data to law enforcement. This would not extend further that what is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

We may use your email address which we give to our service provider for sending our email marketing. The service provider is fully compliant with data protection.

This website is hosted by Spoton.net Limited. The Spoton.net Limited privacy policy, which can be viewed at http://itseeze.co.uk/privacy-policy/ applies to this site.

We certainly DO NOT pass your details to any third party whom may then use this information to market products or services to you.

How does HLA treat personal data of children?

We only allow adults over 18 years of age to book with us. We would only process information about children with the consent of the parents or legal guardians.

How can you control the personal data you have given to HLA?

You always have the right to review the personal information we keep about you. You can request to see this information at any time by email a request.
If you believe that the data we hold for you is incorrect or you do not wish us to hold this any longer then please let us know by email.

Cookies.

What is a cookie?
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. Cookies are used for different purposes. Ours allow you to be recognized as the same user across the pages of a website.

When you first visit our website a cookie policy popup will appear. It’s an implied consent notification – so if you click through to another page on your website or leave and then return then we take that as consent has been gained.

When the notice first appears there is a link you can click to read the cookie policy.

Closed Circuit Television (CCTV)

We operate 24/7 recorded CCTV at the entrance to the Harrogate Lifestyle Apartments and in the communal areas within the building. There is no audio recording i.e. conversations are not recorded on CCTV.

Why have we fitted these cameras?

We have fitted these cameras for the protection of everyone staying in the building. We want you to feel safe and secure.
Whilst we do have a secure entrance we want to go that next step in trying to deter crime. Should anyone not staying in the building gain access illegally then we have recorded evidence of this activity which may be used in a court of law.

Where are these cameras fitted?

The cameras are fitted at the entrance, reception area and in all the corridors and stairs. The cameras are all clearly visible.
No cameras face directly into an apartment.

How do we let you know we have these cameras and that we are recording your data?

When we send out the arrival instructions by email, there is information provided that explains we have 24hr recorded CCTV.
There are numerous signs at the entrance to the building and also in the reception area and key collection point.

Where do we store this information.

The recording equipment is kept on site in a secure location.
Access to the CCTV recording equipment is restricted and password protected.

Recording and retention of images.

Images produced by the CCTV equipment are intended to be as clear as possible so that they are effective for the purposes set out above. Maintenance checks of the equipment are undertaken on a regular basis to ensure it is working properly and that the media is producing high quality images.

As the recording system records digital images, any CCTV images that are held on the hard drive of a PC or server are deleted and overwritten on a recycling basis and, in any event, are not held for more than one month. Once a hard drive has reached the end of its use, it will be erased prior to disposal.

Images that are stored on, or transferred on to, removable media such as CDs/dongles are erased or destroyed once the purpose of the recording is no longer relevant. In normal circumstances, this will be a period of one month. However, where a law enforcement agency is investigating a crime, images may need to be retained for a longer period.

Disclosure of images to other third parties will only be made in accordance with the purposes for which the system is used and will be limited to:

• The police and other law enforcement agencies, where the images recorded could assist in the prevention or detection of a crime or the identification and prosecution of an offender or the identification of a victim or witness.
• Prosecution agencies, such as the Crown Prosecution Service.
• Relevant legal representatives.
• Individuals whose images have been recorded and retained (unless disclosure would prejudice the prevention or detection of crime or the apprehension or prosecution of offenders).

Individuals’ access rights

Individuals have the right on request to receive a copy of CCTV images if they are recognisable from the image.

If you wish to access any CCTV images relating to you, you must make a written request to Harrogate Lifestyle Apartments. Your request must include the date and approximate time when the images were recorded and the location of the particular CCTV camera, so that the images can be easily located and your identity can be established as the person in the images. The Company will respond promptly and in any case within 20 calendar days of receiving the request.

We will first determine whether disclosure of your images will reveal third party information as you have no right to access CCTV images relating to other people. In this case, the images of third parties may need to be obscured if it would otherwise involve an unfair intrusion into their privacy.

If the Company is unable to comply with your request because access could prejudice the prevention or detection of crime or the apprehension or prosecution of offenders, you will be advised accordingly.

Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.

What’s Next.

If you are happy with all the information provided regarding personal data and how we manage this, then you are good to go! We look forward to receiving your next booking.

If you have any questions in relation to our use of your details, or wish to have your details updated or removed from our system then please email us at: info@harrogatelifestyleapartments.com or write to us at Harrogate Lifestyle Apartments, 18 Spa Building, Kings Road, Harrogate North Yorkshire HG1 1BT United Kingdom.

Last updated MAY 2018

Cancellation Policy

For Direct Bookings by phone or online through the Harrogate Lifestyle Apartments website...

Standard Rates : A 30% deposit is all that is taken to reserve the apartment. The balance will be taken within 30 days of your arrival date. However if your reservation is for a stay within 30 days of the arrival date, the full payment will be taken at the time of making this reservation.
If cancelled 30 days ore more prior to the arrival date, then 30% of the booking will be charged. If cancelled within 30 days of arrival or in case of a no-show, the total price of the reservation will be charged.

Special Offer Rates: Our non refundable rate type : You pay for your reservation in full today and this is non refundable, but you pay less per night in total for your stay.
Minimum stays may apply for Special Rates to become available.
If cancelled or in case of a no-show, the total price of the reservation will be charged.

Booking via an On-Line search engine (for example Booking.com). Full payment is taken at the time of booking. The Cancellation Policy will be stated on the third party site and this will apply to your booking. This may differ to the HLA policy when booking direct.

Changes to a booking. All requests for changes or extensions to a booking must be made in writing or you will be liable to pay us the full amount of the booking. Changes; If you wish to change any detail of your confirmed booking we will do our best to make the change subject to availability and any applicable restrictions. Should you wish to change the dates of your stay then this will be treated as a cancellation and the cancellation policy will apply (see clause 4 of terms and conditions).
Extensions; Should you wish to extend your stay please give us as much notice as possible in order to facilitate your request. All extensions are subject to availability and rate change. Where notice to extend a stay has been given, we reserve the right to take all additional payments and charges from any credit/debit card used to make the original booking. HLA reserves the right to treat an early departure or reduction in the number of nights or apartments booked as a cancellation and apartments may be re-let and cancellation charges will apply. Non-arrivals will be treated as a cancellation and you will not be entitled to any refunds.

Make an enquiry

  1. Enquire
Hot Deal!