Hotel Malinalli Huamantla

Terms & Conditions

Introduction
By entering and using our Internet portal www.hotelmalinallihuamantla.com, the user is accepting the TERMS AND CONDITIONS OF USE contained in this agreement and expressly declares his or her acceptance.

If the user does not absolutely and completely accept the terms and conditions of this agreement, the user must refrain from making reservations through this means or making use of any of our services on our websites www.hotelmalinallihuamantla.com and www.hotelmalinalliapizaco . com

And in the event that the user accesses, uses and reserves our aforementioned services, it will be considered an absolute and express acceptance of the TERMS AND CONDITIONS OF USE stipulated here.

Any modification to these TERMS AND CONDITIONS OF USE will be made when the owner of the same, in this case Hotel Malinalli, considers it appropriate, it being the sole responsibility of the user to ensure that they are aware of such modifications.

Rates
a) The rates shown on this website are valued per night of stay according to season.

b) Promotional or special rates are valid only on the dates and conditions published at www.hotelmalinallihuamantla.com/promociones

c) All rates include taxes.

Reservations
Reservations made from the website www.hotelmalinallihuamantla.com are considered confirmed only when the corresponding payment of the total amount of the reservation has been made and you receive confirmation from the hotel's reception via email.
No room can be occupied if the reserved stay has not been paid in full without any exception.
Check-in / Check-out
Check-in or entry time is at 3:00 p.m.
Check-out or departure time is 12:00 hrs.
All advance check-in must be previously requested at the hotel reception and confirmed by the hotel reception staff. All advance check-in is subject to room availability and generates an extra charge that must be covered by the guest before check-in.

Without exception, the guest must leave the room at the appointed time. Any delay and damage caused by extended occupancy obliges the guest to cover the damages caused to the hotel and third parties.

Restrictions
Pets or livestock (except guide dogs).
Electrical appliances and/or equipment for heating and/or cooking.
Hotel Malinalli reserves the right to remove and/or confiscate any of the aforementioned items if found inside any room immediately without prior notice and to charge you for the costs incurred in taking that action.

Guest behavior
The guest is expected to behave in an orderly and acceptable manner at all times and not to disrupt the enjoyment of other guests. We reserve the right to immediately terminate your booking and the booking of any members of your party if we (acting reasonably) consider your conduct to be in breach of this clause.

Conduct that we consider reasonably inappropriate includes, but is not limited to:

Inappropriate noise or disturbance levels.
Drunken state or rebellious behavior.
Any behavior that appears offensive to other guests or hotel collaborators.
We will at all times act reasonably in making any determination under this clause.

In the event that your reservation is cancelled, you will be required to vacate your accommodation immediately. You will be responsible for any damage or loss caused by you or a member of your party. Full payment for any damage or loss must be paid prior to your departure. If you are unable to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim on your behalf. against.

Our obligations to you end when the reservation is terminated. We will have no obligation to reimburse you for lost accommodation and are not responsible for any expenses or costs incurred as a result of termination.

Consult our privacy policy at: https://hotelmalinallihuamantla.com/politica-de-privacidad/

These terms and Conditions will be governed and construed in accordance with the laws of the free and sovereign state of Tlaxcala.

Payment Policy

Reservations
Reservations made from the website www.hotelmalinallihuamantla.com are considered confirmed only when the corresponding payment of the total amount of the reservation has been made and you receive confirmation from the hotel's reception via email.
No room can be occupied if the reserved stay has not been paid in full without any exception.

Cancellation Policy

Changes, Cancellations and No-Show Policy
Any confirmation of change to a reservation is subject to availability of the room(s).

Hotel Malinalli reserves the right to charge your credit card or bill a cancellation fee of up to 30% equivalent to the number of nights reserved.

Seasons
Check prices per stay on the date of your stay on our website https://hotelmalinallihuamantla.com/reservaciones

High season
From April 5 to 11
From July 4 to August 11.
From December 20 to 31.
fair season
From August 12 to 22
Cancellations and No Shows
A full charge will apply to short or incomplete stays.
The cancellation policy is not valid for special non-refundable promotions.
Unless expressly stated, changes or cancellations are not permitted for promotional reservations.