Matobo Hills Lodge

Terms & Conditions

Payment Policy

Please note that this is a provisional booking and the room/s will be released after 7 days unless a 50% deposit of payment is received. If the booking is made less than one week prior to the arrival date the booking needs to be confirmed within 48 hours.

Note: All our rates excludes drinks and National Park Entry fees.

Once the booking is confirmed (in writing or with payment), our cancellation policy immediately applies.

CANCELLATION POLICY
Individual bookings (less than 8 people):

More than 60 days 10%
30 - 60 DAYS 25%
15 - 30 DAYS 50%
Less than 14 DAYS before date of travel and non-arrivals - 100%

For groups (from 8 people), conference, weddings and other events, see separate terms and conditions.

BANKING DETAILS:
Foreign:
Account Name: Brewlands Investments t/a Matobo Hills Lodge
Bank Name: Stanbic Bank Zimbabwe
Account Number: 9140000968276
Branch: Belmont Branch
Swift Code: SBICZWHX

Local:
Account Name: Brewlands Investments t/a Matobo Hills Lodge
Bank: Stanbic Bank Zimbabwe
Account Number: 9140002385189
Branch: Belmont Branch
Swift Code: SBICZWHX

Stanbic Bank Address: 11 Plumtree Road, Belmont, Bulawayo

Please note that Matobo Hills Lodge cannot be held liable for the bank charges applied to your payments and therefore request that you include these in your payments to us, so that we receive the INVOICED AMOUNT into our account.