Paskins Town House Ltd

Terms & Conditions

Reservations
In order to make a reservation the first night's stay will be charged to your card as a non-refundable deposit, the balance will be due on arrival*.

For Bookings made through third party websites the full amount is taken and non-refundable.

For bookings of 4 nights or more - a 25% non-refundable deposit will be charged to your card, the balance will be due on arrival*.

Amendments/Changes/Re-scheduling to bookings
Unfortunately, we do not accept 'amendments' 'changes' or 're-scheduling' of dates to bookings, if a change/amendment/re-schedule is required for a booking the normal cancellation charges will apply to the original booking dates.

Late bookings
Where bookings are made for arrival to be within 72 hours, full payment will be made on the credit/debit card given, and no refunds offered for any cancellations.

Room availability:
Rooms are guaranteed from 15.00 on the date of arrival. If they are available beforehand they will be offered as soon as they are ready.

Check-ins/Check-outs:
Reception is open until 19.00 for booking in each day and 21.00 on Fridays.

Booking in at a later time is possible with prior arrangement.

Check out time is 11.00 on the date of departure. Later check out times can be arranged with the mutual consent of the manger.

You may leave your cases on the day of your departure and collect them before leaving Brighton.

Revised booking conditions as at 1st March 2013.
These supersede all previous conditions and any provided on any third party booking engine.

Payment Policy

Payment
Unfortunately, we no longer accept cheques
Balance of payment will be required on departure*
Balance of payment for bookings made on-line via 3rd party booking sites we be required on ARRIVAL.
*Payment of all company or conference bookings less deposits will be required 1 month in advance of arrival.
*Payment of all group bookings of three rooms or more less deposits will be required 1 month in advance of arrival

Cancellation Policy

Cancellation Charges
We appreciate there are times when cancellation of a stay with us, by our guests is deemed unavoidable. Please recognise that a booking is a firm contract and should be regarded as such. Any deposit paid is not refundable. To avoid you having any problems we strongly recommend the use of travel insurance to protect you from unforeseen events and circumstances that may cause you to cancel your booking.

Any cancellation will forfeit the deposit which is equal to the first night's stay

Any cancellation of a booking of 4 nights or more will forfeit the deposit which is equal to 25% of the total booking.

When a cancellation is made within 72 hours of arrival or by ‘no-show’, a cancellation charge equal to the whole booking will become payable. Where a reservation is made using a debit or credit card - the same card will be debited with the cancellation charge.
When a room has been paid for in advance, payment will not be refunded upon cancellation.
When a reservation is for a two-night minimum stay or three-night minimum bank holiday weekend stay, cancellation of only one or two of those nights will not be allowed and cancellations will be subject to payment in full.
Where a reservation is cut short after arrival the stay will be subject to payment in full.
WE STRONGLY ADVISE GUESTS TO HAVE APPROPRIATE TRAVEL INSURANCE IN PLACE BEFORE THEY TRAVEL.