Quinta Rosa Estate

Terms & Conditions

Due to the historic nature of our building, and for the safety and comfort of all of our guests, we do not allow smoking, fireworks or incense/candle burning anywhere inside Quinta Rosa Estate, including guest rooms, common areas, front porch, back deck, parking area, front porch, kitchen and barn. Smoking is permitted outdoors only at the designated smoking area and guests must clean up after themselves. If a guest has been smoking in the Inn or any residual effects are found from smoking an automatic $500 fee will be charged to your credit card to ensure clean up, smoke residue removal and to cover the cost of putting the room out of service until it can be properly cleaned.

We reserve the right to charge for any damage to or removal of items from the premises and/or unusual cleaning.

Free parking, WI-FI, and complimentary continental breakfast are available to all our overnight guests.

Check-In/Check-Out:
Check-in is at 3:00pm. Early and late arrivals may wish to make advance arrangements. We will make every effort to accommodate your time of arrival. We will gladly store your luggage securely until check-in. Take the time to explore the grounds or take a short drive to either Treman or Buttermilk State Park and check out the waterfalls.

Check-out is at 11:00am. There are no exceptions as our staff needs time to prepare the room for the newly arriving guests. If the room is not vacated by noon, a full room rate will be charged.

Failure to return your room key prior to departure will result in a $50 lost key charge.

Children over the age of 12 are welcome and small cot can be provided upon request for an additional fee of $40/night.

Pets are not permitted at Quinta Rosa, however, guide pets and service pets are welcome. Please make sure to bring the accompanying papers when the animal is present. A $250 cleaning fee will be charged to any overnight guest that brings a pet other than a service pet on the premises.

Payment Policy

Our rates are based on double occupancy and includes complimentary continental breakfast, Wi-Fi, and parking.

Direct reservations are confirmed by payment of your 1st night in the case of a one or two night stay OR 50% of your total stay for three or more nights.

All other channels (e.g. booking.com, etc.) may require full payment in advance.

A valid id must be presented at time of check in along with the credit card used to reserve online.

Rates include use of the common areas: Formal sitting room, formal dining room, front porch, back deck, and grounds. Use of the kitchen is not allowed.

Use of the kitchen and sun room is an available for an additional fee only when booking the entire Inn.

Use of the barn requires a separate contract and requires booking the whole house with two night minimum. Please inquire for more details.

Room reservations are made via our booking site and a credit credit card is required for deposit. The balance is due upon check-out and can billed directly to the credit card on file or in person. Many of the products found in the Inn can be ordered for your house or as a gift from our boutique gift shop Terra Rosa. Gift certificates can be purchased as well as any additional services and add-ons in person.

We accept MasterCard, Visa, American Express, Discover, Diner's club, JCB, cash and personal checks. A credit credit card is required for deposit.

Cancellation Policy

As we are a small independent business, cancellations affect us greatly. A deposit of one night will be charged when the reservation is made. This deposit is refundable only if the reservation is cancelled before 14 days prior to arrival.

Please be sure to acquire trip insurance in the event of unexpected illness, death or weather related emergencies as we are not able to make an exception to this policy.

Additional policies apply to group reservations of three or more rooms.

All cancellations must be provided to the innkeeper in writing or via email.

You will receive any refund due within 30 days.