Dreams Hotel

Conditions générales

Rates are TAX inclusive, per Room, and will be charged in Great Britain Pounds (£) .

Customer Terms and Conditions
When you make a booking with us the following terms and conditions will apply:

1. Age: You must be at least 18 years of age to make a booking of any accommodation displayed on our site.

2. Payment: You must make payment for accommodation booked on the site at the time of booking and you agree to make payment via a debit to your nominated credit card. The amount debited will (subject to the following) be the amount shown on our booking page prior to you clicking the "Pay Now" button on that page. Depending upon the currency of the booking, your credit card's currency and the country in which your card was issued, your credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with that credit card provider.

3. Requirements upon Check-in: You will be required to provide a credit card imprint or equivalent at check-in to cover incidental charges.
The person registering at check-in must be at least 18 years of age.
In addition, to eliminate identity fraud, the accommodation provider will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity and Credit/Debit card used for booking. A record and/or copy of this photo ID may be retained by the accommodation provider to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation.

4. Site Information: We make every effort to ensure all information displayed on our site is accurate; however, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults. We reserve the right to change information displayed on our site (including these terms and conditions) at any time without notice to you.

5. Liability: Without affecting any of your statutory rights that cannot be lawfully excluded, we will not be liable for any losses, damages, liability, claims or expenses (whatsoever and irrespective of whether direct, indirect, consequential) arising from the use of or connected with our site or any products or services purchased on our site. We make no warranty or representation as to the fitness or suitability of any product or service displayed on our site.

6. Privacy: We do not store credit card details nor do we share customer details with any 3rd party.

7. Smoke-free property: Our property is entirely non-smoking. There is a GBP 100.00 charge for smoking in the room.

Conditions de paiement

Company number: 14480021. Please enter valid credit card to secure booking.

Visa and MasterCard are accepted without additional charge.

Note 1: Your card statement will show the merchant as Dreams Hotel.

Note 2: Room rates do not include breakfast.

Note 3: You will be required to present the payment card upon check-in with a matching ID.

Politique d'annulation

Cancellation of the booking within 24 hours of arrival will result in 100% loss.

Non-refundable rates can't be refunded and will be charged on the day of booking.

Please contact us by email only to cancel any booking.