Thatched Cottage Hotel

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Historic Double Standard

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Historic Superior Double Standard

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Contemporary Double Standard

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Property Information

Thatched Cottage Hotel
Thatched Cottage Hotel
16 Brookley Road
Brockenhurst Hampshire SO42 7RR United Kingdom

Thatched Cottage Hotel

Built in 1627, the Grade 2 listed Thatched Cottage Hotel offers cottage rooms as well as modern rooms - combining modern essentials with historic charm.
Located in Brockenhurst in the heart of the New Forest National Park - within easy walking distance of the rail station, village centre, open heathland and forest.
Comfortable tea room and garden for morning coffee and afternoon tea. There are many excellent local restaurants and pubs for lunch and dinner within 5 minutes walk of the hotel - and many more nearby by car or taxi.

Property Features

  1. Complementary Buffet Breakfast
  2. Dining Room
  3. Fridge
  4. TV
  5. Mountain Biking
  6. Disabled Access Rooms
  7. Hiking Trails
  8. Complimentary Wifi
  9. Free Luggage Storage
  10. Iron On Request
  11. Outdoor Seating
  12. Crib - Upon Request
  13. Garden
  14. Dog Friendly
  15. Free WiFi in Public Lounge
  16. Microwave
  17. Pet friendly
  18. WiFi Internet
  19. Broadband Internet Access
  20. Hair Dryer
  21. Bicycle Parking
  22. Free Parking
  23. CCTV
  24. Coffee Bar and Scones
  25. Terrace

Accommodation Details

Thatched Cottage Hotel

Historic Double Standard

Historic Double Standard Book

Standard rates for this room

  • Sleeps 2
  • Room 1: 1 Double bed
  • 1 Bathroom

  • Non-smoking
  1. En-suite Bathroom
  2. Shower
  3. Broadband Internet Access
  4. Cots Available
  5. Dogs Accepted
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Cable/Satellite TV
  9. Television
  10. WIFI
  11. Patio
  12. Bathroom
  13. Housekeeping
  14. Daily Room Service
  15. Non-Smoking
  16. Patio Chairs
  17. Hairdryer
  18. Internet Access
  19. Linen and Towels Provided
  20. Wireless Internet
  21. Flat Screen TV
  22. Handicap Accessible
  23. Tea/Coffee Making
  24. Linen Provided
  25. En-Suite
  26. Free Breakfast
  27. Heating

Thatched Cottage Hotel

Historic Superior Double Standard

Historic Superior Double Standard Book

Standard rates for this room

  • Sleeps 2
  • Room 1: 1 Double bed
  • 1 Bathroom

  • Garden view
  • Non-smoking
  1. En-suite Bathroom
  2. Shower
  3. Hairdryer
  4. Internet Access
  5. Linen and Towels Provided
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Heating
  9. Tea/Coffee Making
  10. WIFI
  11. Flat Screen TV
  12. Shower above bath
  13. Broadband Internet Access
  14. Cots Available
  15. Non-Smoking
  16. Free Breakfast
  17. Shower over bath
  18. Cable/Satellite TV
  19. Television
  20. Wireless Internet
  21. Bath
  22. Bathroom
  23. Housekeeping
  24. Daily Room Service
  25. En-Suite

Thatched Cottage Hotel

Contemporary Double Standard

Contemporary Double Standard Book

Standard rates for this room

  • Sleeps 2
  • Room 1: 1 Queen / Twin
  • 1 Bathroom

  • Courtyard view
  • Non-smoking
  1. En-suite Bathroom
  2. Bathroom
  3. Housekeeping
  4. Daily Room Service
  5. Fire alarms or smoke detectors
  6. Extra Baby Cradle on Request
  7. Hairdryer
  8. Tea/Coffee Making
  9. Linen and Towels Provided
  10. Free Toiletries
  11. Flat Screen TV
  12. Heating
  13. Cots Available
  14. WIFI
  15. Lamp
  16. Free Breakfast
  17. Broadband Internet Access
  18. Television
  19. Non-Smoking
  20. Meal included - breakfast
  21. Shower - separate
  22. Cable/Satellite TV

Terms & Conditions

Breakfast is served between 0800 and 1000 in the tea room on the ground floor of the cottage. Due to limited space at breakfast, we will be asking you to book your time for breakfast when you check in.

Check In / Check Out
Check-In is from 1500 onwards. Self check in is available after 1800. Check-Out is by 1100.

Damage and Breakages
Very occasionally guests cause damage during their stay such as leaving red wine, coffee, and other stains on the bed linen, towels or carpets. We reserve the right to charge for any cleaning or replacement costs.

Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided. We would like to hold this data after your visit to be able to inform you of future news and offers. If you would prefer us not to hold this information please let us know.

Health and Safety
Parts of the Cottage date back to 1627 – the stairs are steep and ceilings low - so please take care!

We do have dog-friendly guest rooms. Well-behaved dogs are very welcome at the hotel, by prior arrangement only. There is a small charge of £10 per dog per stay, which is charged to your room account.

Security and Personal Belongings
While staff do all they can to ensure that guests’ belongings are safe and secure at all times we cannot accept any responsibility for loss or damage to guests’ property in the hotel building, car park and grounds.

Smoking is NOT permitted within any part of the Thatched Cottage Hotel. If anyone smokes in a room, or damages a room, in such a way that it affects the next person coming into that room we reserve the right to charge for all costs associated with the guest's behaviour. We reserve the right to charge for resetting the fire alarm, relocating guests, cleaning rooms or any other costs associated with any guest who smokes anywhere in the building or grounds. Please note that offending guests may be asked to leave immediately and may be liable for any outstanding balance of nights booked but not taken through early departure.

Payment Policy

Prices are per room per night including breakfast and all taxes.

Either a written or verbal confirmation of a booking constitutes a legally binding acceptance of a contract. These terms and conditions will therefore be considered as accepted when a booking is made. To secure a reservation we required credit/debit card details - the submission of credit/debit card details also confirms and agreement that payment in the case of cancellation, non-arrival or amendment of a booking may be taken without warning as outlined above.

We accept cash, debit card or credit card.

Schedule of Payment
When you book direct with the hotel, at the time of booking your booking is secured by credit/debit card or a first night deposit is taken, with the balance payable on the day of check in. When you book with a third party agency, payment is taken in accordance with their policies - usually at time of booking or 14 days before arrival.

Cancellation Policy

Cancellations are only effective on the date received and acknowledged by the hotel. For direct bookings (except bookings specified as non-refundable or of more than 2 rooms), if you need to cancel or move a booking, we can accommodate you without charge so long as notice is given at least 7 days before your date of check in (or 28 days for bookings of 3 rooms or more). Vouchers may be subject to special cancellation conditions that will be outlined on the voucher. Reservations made through third parties or vouchers are subject to the cancellation policy of the third party they were booked through.

Non-Arrivals: If you do not arrive on the first night of your booking we will wait until 2000 for you. After that we will assume you are not coming. Guests failing to arrive, without notification, will be responsible for a charge equivalent to the total reservation price.

Cancellation with less than 7 days notice or curtailment of booking will be charged the total reservation price of the original booking.

Non-refundable bookings will be charged the full value of the reservation and are strictly non-refundable and non-transferable. The above cancellation policy will, therefore, not apply.

Cancellation by Hotel - We would attempt to offer you alternative accommodation. However, if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. To avoid misunderstanding, we recommend all our guests to insure against cancellation.

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