Thatched Cottage Hotel

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Historic Double Standard

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Historic Twin Standard

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Historic Superior Double Standard

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Garden Suite Standard

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Garden Double Standard

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Garden Twin Standard

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Garden Single Standard

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Historic Single Standard

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Property Information

Thatched Cottage Hotel
01590 622005
16 Brookley Road
Brockenhurst Hampshire SO42 7RR United Kingdom

Thatched Cottage Hotel

Built in 1627, the Grade 2 listed Thatched Cottage Hotel offers cottage rooms as well as luxury garden rooms and suites - combining modern essentials with historic charm.
Located in Brockenhurst in the heart of the New Forest National Park - within easy walking distance of the rail station, village centre, open heathland and forest.
Comfortable restaurant and garden for morning coffee, afternoon tea and the New Forest’s only gin bar - with a wide selection of gins for you to sample and enjoy! There are excellent local restaurants and pubs for lunch and dinner within 5 minutes walk of the hotel - and many more nearby by car or taxi.

Property Features

  1. 24 hour Porterage
  2. Non-Smoking Rooms
  3. Bicycle Parking
  4. Dog Friendly
  5. Free Breakfast
  6. Full Kitchen
  7. Terrace
  8. Wheel Chair Access
  9. Mountain Biking
  10. Garden
  11. Dining Room
  12. WiFi Internet
  13. Free Luggage Storage
  14. Bar/Lounge
  15. Disabled Access Rooms
  16. Free Parking
  17. Non-Smoking Property
  18. Pet friendly
  19. Iron On Request

Accommodation Details

Thatched Cottage Hotel

Historic Double Standard

Historic Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower
  3. Broadband Internet Access
  4. Television
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Cable/Satellite TV
  9. Daily Room Service
  10. WIFI
  11. Patio
  12. Bathroom
  13. Housekeeping
  14. Linen and Towels Provided
  15. Non-Smoking
  16. Patio Chairs
  17. Hairdryer
  18. Internet Access
  19. Linen Provided
  20. Wireless Internet
  21. Flat Screen TV
  22. Handicap Accessible
  23. Tea/Coffee Making
  24. Dogs Accepted
  25. En-Suite
  26. Free Breakfast
  27. Heating
  28. Cots Available

Thatched Cottage Hotel

Historic Twin Standard

Historic Twin Standard Book

Standard rates for this room

  1. 2 Single Beds
  2. Shower
  3. Broadband Internet Access
  4. Tea/Coffee Making
  5. Linen Provided
  6. Flat Screen TV
  7. Shower - separate
  8. Cable/Satellite TV
  9. Television
  10. WIFI
  11. Free Breakfast
  12. Hairdryer
  13. Housekeeping
  14. Daily Room Service
  15. Non-Smoking
  16. Shared Bathroom
  17. Heating
  18. Internet Access
  19. Linen and Towels Provided
  20. Wireless Internet

Thatched Cottage Hotel

Historic Superior Double Standard

Historic Superior Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower - separate
  3. Heating
  4. Tea/Coffee Making
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower above bath
  8. Broadband Internet Access
  9. Cots Available
  10. WIFI
  11. Flat Screen TV
  12. Shower over bath
  13. Cable/Satellite TV
  14. Television
  15. Non-Smoking
  16. Free Breakfast
  17. Bathroom
  18. Housekeeping
  19. Daily Room Service
  20. Wireless Internet
  21. Bath
  22. Hairdryer
  23. Internet Access
  24. Linen and Towels Provided
  25. En-Suite
  26. Shower

Thatched Cottage Hotel

Garden Suite Standard

Garden Suite Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Housekeeping
  3. Patio
  4. Kitchenette
  5. 2nd bathroom
  6. Extra Single Bed on Request
  7. Tea/Coffee Making
  8. Patio Chairs
  9. Dining Setting
  10. Free Toiletries
  11. Free Breakfast
  12. Television
  13. Bath
  14. Lounge Area
  15. Shower above bath
  16. Fridge
  17. Daily Room Service
  18. Hob
  19. En-Suite
  20. Stove top
  21. Shower - separate
  22. Linen and Towels Provided
  23. Broadband Internet Access
  24. 1 King Bed
  25. High Chair Available
  26. Garden View
  27. Dogs Accepted
  28. Cable/Satellite TV
  29. One Queen Bed or Two Single Beds
  30. Complimentary European Breakfast
  31. Bathroom
  32. WIFI
  33. Interconnecting rooms
  34. 2 Bedrooms
  35. Cots Available
  36. Hairdryer
  37. Non-Smoking
  38. Iron/Ironing board
  39. Rollaway Beds Available
  40. Daily Housekeeping
  41. Heating
  42. Oven

Thatched Cottage Hotel

Garden Double Standard

Garden Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower - separate
  3. Broadband Internet Access
  4. Cots Available
  5. Linen and Towels Provided
  6. Extra Baby Cradle on Request
  7. Bathroom
  8. Cable/Satellite TV
  9. Television
  10. Double Bed
  11. Flat Screen TV
  12. Hairdryer
  13. Housekeeping
  14. Daily Room Service
  15. WIFI
  16. Free Breakfast
  17. Heating
  18. Tea/Coffee Making
  19. Kitchen
  20. Non-Smoking

Thatched Cottage Hotel

Garden Twin Standard

Garden Twin Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Free Breakfast
  3. Handicap Accessible
  4. Television
  5. Dogs Accepted
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Heating
  9. Daily Room Service
  10. Wheelchair Accessible Doors
  11. Patio
  12. Garden View
  13. Housekeeping
  14. Kitchen
  15. WIFI
  16. Patio Chairs
  17. Hairdryer
  18. Tea/Coffee Making
  19. Linen and Towels Provided
  20. Non-Smoking
  21. 2 Single Beds

Thatched Cottage Hotel

Garden Single Standard

Garden Single Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Bathroom
  3. Heating
  4. Television
  5. Linen and Towels Provided
  6. 1 Single bed
  7. Hairdryer
  8. Housekeeping
  9. Daily Room Service
  10. WIFI
  11. Free Breakfast
  12. Single Bed
  13. Tea/Coffee Making
  14. Kitchen
  15. Non-Smoking
  16. Shower - separate

Thatched Cottage Hotel

Historic Single Standard

Historic Single Standard Book

Standard rates for this room

  1. 1 Single bed
  2. Shower - separate
  3. Heating
  4. Television
  5. Linen Provided
  6. Flat Screen TV
  7. Shower above bath
  8. Broadband Internet Access
  9. Daily Room Service
  10. WIFI
  11. Free Breakfast
  12. Shower over bath
  13. Cable/Satellite TV
  14. Desk
  15. Non-Smoking
  16. Shared Bathroom
  17. Hairdryer
  18. Housekeeping
  19. Detached Bathroom
  20. Wireless Internet
  21. Shower
  22. Single Bed
  23. Internet Access
  24. Linen and Towels Provided

Terms & Conditions

Breakfast is served between 8.00am and 10.00am in the dining room on the ground floor of the historic Thatched Cottage.

Check-In is from 2pm onwards. We are willing to accept check-ins up to 8pm by prior arrangement. Check-Out is by 11.00am We are happy to store bags for those who arrive early or wish to depart late.

Data
Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided. We would like to hold this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know.

Damage and Breakages
Very occasionally guests cause damage during their stay such as leaving red wine, coffee, and other stains on the bed linen or carpets. We reserve the right to charge for any cleaning or replacement costs.

Health and Safety
Parts of the building date back to 1627 – the stairs are steep and ceilings low - so please take care!

Pets
We do have dog-friendly guest rooms. Well-behaved dogs are very welcome at the hotel, by prior arrangement only. There is a small charge of £10 per dog, which is charged at check out.

Security and Personal Belongings
While staff do all they can to ensure that guests’ belongings are safe and secure at all times we cannot accept any responsibility for loss or damage to guests’ property in the hotel building, car park and grounds.

Smoking
Smoking is NOT permitted within any part of the Thatched Cottage Hotel. If anyone smokes in a room, or damages a room, in such a way that it effects the next person coming into that room we reserve the right to charge for all costs associated with the guests behaviour. We reserve the right to charge for resetting the fire alarm, relocating guests, cleaning rooms or any other costs associated with any guest who smokes anywhere in the building or grounds. Please note that offending guests may be asked to leave immediately and may be liable for any outstanding balance of nights booked but not taken through early departure.

Payment Policy

Prices
Prices are per room per night including breakfast and all taxes.

Deposits
To secure a reservation we charge a deposit of the first night's room rate for each room booked.

Payment
1. Forms of Payment
Your bill for accommodation and any extras taken during your stay is payable on departure. We accept all major credit and debit cards, including American Express, and cash.

If you are unable to secure your booking with a credit/debit card then we require a cheque/postal order/bankers draft/BACS transfer for the full amount of your stay. We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges.

2. Schedule of Payment
Deposit is taken at the time of booking, with the balance payable at check out.

With bookings made within 48 hours of arrival, the full cost of your stay will be charged to your chosen method of payment at the time of booking. As this is non-refundable and non-transferable, please ensure you have adequate travel insurance in the event that you need to cancel your booking.

Cancellation Policy

Cancellation by Guests

1. Effective Cancellations
Cancellations are only effective on the date received and acknowledged by the hotel.

2. Transferability of Bookings
If you need to move a booking, we can accommodate you so long as notice is given more than 48 hours before your stay.

3. Non-Arrivals
If you do not arrive on the first night of your booking we will wait until 8pm for you. After that time we will assume you are not coming. Guests failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price.

4. Cancellation Penalties
Within 48 hours of your first night, you will be charged the first night's accommodation, and although we will endeavour to sell your room for the remaining nights, any shortfall in income to the Thatched Cottage Hotel will be charged to your credit card. This could be the cost of the full amount of your booking.

Once checked in, if you cut short your stay we will do our best to resell your room for the remaining nights but you will be liable for any loss the Thatched Cottage Hotel makes. This could be the cost of the full amount of your stay.

Cancellation by Hotel

We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. To avoid misunderstanding, we recommend all our guests to insure against cancellation.

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