The Marquette Hotel Madison

Conditions générales

Credit cards are processed within 24 hours of the booking being made. The Marquette has a NO refund policy for all bookings. Modifications to bookings can only be made within 48 hours from when the booking is made.

For guests who provide an unusable credit card, your reservation will be canceled, and the guest will be notified via email. You can re-book the reservation with a working credit card.

All changes to bookings, including cancellations, must be done within 48 hours from when the booking was made, after this, all bookings are final and non-refundable. There are no exceptions.
We encourage all guests to purchase traveler insurance.

If a double booking occurs the Marquette Hotel will refund the entire amount and provide %50 of the booking back to the guest to apply to a different hotel.

The hotel reserves the right to remedy any issue that may occur during the guest visit within 10 hours of being notified. The hotel will have up to 48 hours to remedy any issue that was caused by the current guest.

The hotel makes no representations about parking. There is no parking on the hotel property.

Please contact the hotel if you have any questions about this cancellation policy prior to booking.

We have a No Smoking/Vaping policy. If you are found to be in violation of this, you will be assessed up to a $300 fee depending on labor needed to correct the odor. Smoking/vaping anything will forfeit the amount paid for lodging and the guests will need to leave the Marquette Hotel property. Also, the burning of incense, essential oils, candles, or flames of any kind is not allowed. You will be solely responsible for any damage to the room.

We keep the building quiet in general. If noise (including barking dogs) complaints occur during the day we will ask for you to adjust the noise. Guests will need to end their stay if unable to comply. Amplified sound is not allowed.

Please note that all mechanical devices, including the mini fridge and microwave located in hotel rooms, will make a quiet humming noise while on. This is a normal noise for these types of devices while turned on.

We allow behaved dogs in the hotel and cafe. We DO NOT accept cats.

We allow approved pets including dogs as long as they are not prone to barking, as dogs who frequently bark disturb our other guests. We do not accept cats. If your dog tends to bark while you're away for the day, you will have to take him/her with you, even if it is before quiet hours. There is a $20 fee per stay for pets with a two pet maximum occupancy. Any guest who brings unapproved pets onto the Marquette Hotel property will be charged a fee of $50 in addition to the $20 cleaning fee. To approve your pet(s), please write to The Marquette Hotel email address at madisonmarquettehotel@gmail.com informing us you will be bringing your pet(s).

Check-in time is 3:00 pm. or later. You can check in any time after 3:00 p.m. Check-out time is 11:00 a.m. or earlier.

Our hotel has a self-service automated check-in system. Once your booking is confirmed, you will receive a unique 4-digit code for all necessary doors. and room number.

Early check-in before 3PM will need to be approved by the hotel.$10 fee for early check-in.
Late checkouts can not go past 2 PM. Late checkouts must be approved.$15 fee for late checkout.

We reserve the right to charge $1 per minute for unapproved checkouts made after the 11 a.m. checkout time.

Quiet hours are between the hours of 9:00 P.M. -9 A.M.

The person who made the booking must be 18 years or older and present on the property. We may ask for an ID to verify this. In the event of noise complaints or other disruptions, visitors of the members of the booking party may be asked to leave.

We communicate with guests through text messages and emails.

If we receive more than one noise complaint, you may be asked to vacate the premises and will be subject to the cancellation policy, even if the noise is caused by any person not under that guest's booking. Mobile / Bluetooth speakers are not allowed to be used on the property.

We have a zero-tolerance harassment policy. Not following rules, debating rules, making personal remarks, or any harassment toward any person (i.e. staff, guests, the public) while on the Marquette Hotel property may result in that person being banned and removed from the property. Guests who are asked to vacate the property due to harassment or violations of any other rule will be subject to the cancellation policy without refund.

On the fourth day of a reservation, you may request house cleaning to come and clean your room. Every house cleaning service beyond this will come at a $15 charge.

Please do not bring hotplates or cook in the hotel rooms. There will be a $200 charge for violating this rule.

The Marquette Hotel has windows that open. Guests that choose to open the windows are responsible for any water damage that may occur as a result of forgetting to close them. Guests will also be responsible for water damage that occurs from the bath, tub, shower, or sink. Shower curtains must be used inside of the shower. The building is equipped with fire sprinklers. Damage to these will result in water damage which the guest would also be responsible for.

The Marquette Hotel staff reserves the right to enter the room during guest occupancy if the windows are open and a storm is taking place, however, ultimately the guest is still responsible for any damage created by water coming from the outside.

The Marquette Hotel guests use free street parking. No parking permit is required, and there are no meters. Street signs will have helpful guidelines for parking restrictions.

Bikes are only permitted indoors on the Marquette Hotel property with approval. Guests who violate this rule will be assessed for damage including tire scuffs to walls and floors. A minimum of $40 will be charged to guests who bring bikes inside without approval. There is a staff member on-site 24 hours a day.

Most of our guest rooms are located on the second and third floors. There is no elevator and no bellhop. No lobby.

Items left behind and requested to be mailed will incur the ground-shipping U.S. Postage rates and may take up to 30 days to receive. We apologize for any inconvenience. To avoid this, please be sure to thoroughly check your room for items that are of value to you prior to your departure. We hold on to lost items for one week. We do not hold on to the following items: socks, underwear, food, beverages, or anything left in the recycling or trash.

We reserve the right to charge for any damage to or removal of items from the premises and/or unusual cleaning.

Damaged or missing items from rooms post check out will be charged to your security deposit on file. These include but are not limited to remote controls, linens, pillows, mugs, books, etc., Please inquire if you have any questions or concerns about this policy. We also reserve the right to charge guests up to $300 for filthy rooms beyond normal wear and tear.

We do not have a front desk.
Please do not use the beds to eat or drink.

Do not rearrange/move furniture. A fee will be associated If our staff needs to put the furniture back in its original place. Rearranging furniture is a $15 dollar minimum fee.

Do not use bath towels for removing makeup or cleaning.

No congregating or waiting in the stairwell or hallway.

Politique d'annulation

Thank you for booking with the Marquette Hotel. The Marquette Hotel has a no-refund policy for all bookings made by guests. You are able to cancel your booking and receive a full refund, or make changes to arrival and departure dates within 48 hours of making the booking. After 48 hours of the booking being made it becomes non-refundable. The credit card you provide will be charged after booking is made. We reserve the right to cancel a reservation at any point without refund if the guest violates our zero-harassment policy. If your booking is made less than 48 hours before arrival, you are unable to cancel this after 3pm check in time.