The Nags Head Inn & Restaurant

Terms & Conditions

CHECK IN & CHECK OUT TIMES
Check in must be between: 14:00 (2pm) - 23:00 (11pm)
Check out no later than: 10:00 (10am).
The hotel retains the right to allow any early/late check ins/outs. If you need an early or late check in, please ask and we will endeavour to help with your request.

PAYMENT
You will be asked to guarantee your booking with a debit or credit card including your 3 digit security code. We accept American Express, MasterCard, Maestro, Visa & Visa Delta . This will also involve a pre-authorisation on the card, which will mean some funds will be held to make sure the card is valid and there are sufficient funds.
If reservation is made at www.nagsheadbucks.com you will be asked to make a payment of one night deposit otherwise payment is due on departure from the hotel. On arrival at the hotel, all reservations may be asked for a pre-authorisation with a credit card or cash deposit to cover incidentals during your stay.

EXPECTATIONS OF YOU (and your group)
You must not:
• smoke anywhere inside the premises. Smoking on the premises outside of the designated smoking area will result in a £100 fine;
• bring any pets onto premises, with the exception of assistance dogs;
• bring any potentially dangerous or hazardous materials or equipment onto the premises;
• use any electrical appliances that may set off the fire alarm system, such as toasters, mini cookers or portable grills;
• tamper with any fire alarms or emergency equipment;
• remove, damage or destroy any the Nags Head property;
• use any of the technology provided by the Nags Head to download or access any unlawful or obscene material; or
• cause unreasonable disturbance to our other guests or any Nags Head staff.

If you or your group cause damage or loss of any kind to the hotel, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to the Nags Head on demand the amount required to make good or remedy such damage or loss.

If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, the Nags Head reserves the right to:

• cancel your reservation with immediate effect and (if appropriate) eject you from the premises;
• retain all sums paid by you and/or charge you the full amount of your reservation; and/or
• refuse future reservations from you and/or refuse you entry.
The Nags Head will not be liable for any refund or compensation in such circumstances.

For full terms & conditions please visit our website http://nagsheadbucks.com/terms_conditions.html.

Payment Policy

Payment will be taken either on your arrival or departure of the hotel.
Cancellations before 48 hours of arrival will not be charged, but cancellations within 48 hours of arrival will be charged the full booking amount.

Cancellation Policy

Please cancel any direct bookings by calling 01494 862200. Ordinary bookings are cancellable for a full refund before 12.00pm 48 hours prior to arrival. Later cancellations or no-show will be charged at full room rate.
Bookings made via Booking.com, Laterooms.com, Expedia, HRS and other online travel agencies must be cancelled directly with the agent.