Tomas Villa Tobago Ltd

Terms & Conditions

General

Age Requirements
The individual making the reservation must be 21 years of age or older and must occupy the villa the entire term of the reservation. Singles under 21. years of age are prohibited unless accompanied by parent or legal guardian. Restrictions may apply regarding the number of people that may accompany a parent or legal guardian1 parent or adult for every 3 under 18 years of age. We welcome chaperoned groups.

Check-in 3:00 p.m.
Check-out 11:00 a.m.

Smoking
No Smoking on the compound. Smoking will result in the loss of the guests’ damage deposit to pay for the cleaning required.

Terms of Eviction
Guests will be evicted for excessive noise, smoking, common and private property damage, disturbing the peace, and unauthorized use of the property.

Maximum Occupancy
The maximum number of guests in a room is limited by the number of people the room can sleep in a room as advertised. Other restrictions may apply. If maximum occupancy is exceeded, you may be required to check out immediately or pay an extra person charge. •
The listed "MAXIMUM LIMIT" of Sixteen (16) paying adults and four (4) Children ages 3 to 12 indicates the maximum number of occupants allowed Tomas Villa at any one time. (Exceptions for infants under age 3 only.)

Note:-
If you are evicted from the room which you are renting for failure to abide by the rules of the villa or failure to abide by the rules listed herein, you will NOT be entitled to a refund of the rents paid in advance and the deposit and you will be responsible for damages to the unit or condominium property caused by you or your guests.

Property Damage
We pre-authorize damage deposits on bookings we require a damage deposit via credit card. Guest will pay for all damage incurred while the guest is staying in the property, even if the offender is being hosted by the guest. The damage deposit is just a hold. You’ will pay for the full cost of the damage incurred.

Maintenance

• ISSUES: Report all maintenance issues promptly by calling the Manager. Just as might occur at your own well-maintained home, mechanical failures and other breakdowns could occur. Every effort will be made to correct the situation; however, no refunds or rate adjustments will be made for mechanical failures.
• DAMAGE: Report any damage or breakage upon occurrence by calling the Manager, so the matter can be settled before departure. Damages found by inspection crews upon departure will be billed and full payment for repairs will be collected via credit card.
• NO GUARANTEES: Working condition of pools, air conditioners, cable, phones, internet service, TVs, appliances, etc., are NOT guaranteed. NO REFUNDS or rate adjustments will be made for mechanical failures and malfunctioning equipment. These amenities are extras provided in addition to the villa rental. Although all attempts will be made to correct the situation, some breakdowns cannot be prevented or repaired during your occupancy.
• MAINTENANCE VISITS: Maintenance technicians and vendors may access the property for purposes of repairing previously reported issues

Liability - We assume no liability. The Guest is 100% liable. We are excluded from liability for personal bodily injury at our Villa, while in transit to, or while on the property.
Loss/Theft - We assume no liability. The Guest is 100% liable. Tomas Villa assumes no responsibility for any loss or theft of guest's personal property or items left behind in units. Tomas Villa assumes no liability for theft or damage to vehicles or items left in them.

Pool Safety
No Life Guards at on Duty. As there are no lifeguards on duty, for your safety, we request you observe the posted Pool Rules, which forbid diving or jumping. Please keep doors lock if you have children at the Villa.

Pets
Pets are not permitted at the Villa. Any signs of pets will forfeit the guests damage deposit to pay for the extra cleaning required.

Housekeeping
Conducted upon check out. Additional cleanings are required for stays longer than 5 days. Additional cleanings can be ordered during your stay if required.

No Daily Maid Service
While linens and bath towels are included in the room, daily maid service is not included in the rental rate. We do not permit towels or linens to be taken from the Villa. We suggest you bring along your beach towels.

Maintenance Emergencies
We can be reached at 1 (868) 765-8602 unless otherwise posted.

Parking is provided. The Guest is liable for the security of their vehicles while staying in any of the rental properties.

Vacation Rental Agreement

This Vacation Rental Agreement (“Agreement”) between Tomas Villa Tobago Ltd with respect to our vacation rental, or with any affiliates, related entities, or subsidiaries (collectively or individually, as the context may require, “Company” or “we” or other variations of such pronoun) and “you” (or other variations of such pronoun) is for rental of the vacation rental property or properties (the “Property”) specified in a confirmed reservation.

By booking your rental Property, you acknowledge that you have read and understood, and agree to be bound by, all terms, condition, and policies in this Agreement and any other published policies.

The description of the Property set forth on our website or the portal you used to book your stay, including without limitation, the parking limitations and maximum occupancy information (the “Property Description”), are part of this Agreement and are incorporated herein by this reference.
Minimum Age. You must be at least 25 years of age to rent the Property. You hereby confirm that you are at least 25 years of age.

Payment Procedure; Details of Stay.
To hold your reservation, Your deposit of 40% is welcomed. Your dates will be reserved once your deposit is made. Balance due thirty days prior to arrival. If you are arriving before the thirty days the total amount is due.

A security deposit must be paid a week before arrival. We will provide you with directions to the Property and the code upon receipt of payment in full for your stay. If you do not book direct, and instead book through a third party, additional fees and refund and deposit policies may apply (but all other terms and conditions remain the same). Please review the policies of any third-party booking sites prior to confirming your booking.

Responsible Renter. You are the responsible renter of the Property and you agree to be an occupant of the Property for the entire duration of the rental. All other occupants will be family members, friends, other responsible adults over 21, or accompanied by a parent or legal guardian. You agree to be solely responsible for your actions and the actions of all family members, guests, and invitees (collectively, “Occupants”) present at the Property at any time during your stay, and to ensure that all Occupants understand and comply with the Terms.

Good Neighbor Policy; Quiet Hours. We enforce a good neighbor policy. Please treat the Property with the same care you would use with your own residence and leave it in the same condition it was in when you arrived. To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out. You and your Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to us from police, neighbors, or neighborhood or homeowner associations. Noise audible outside the Property (including music or loud conversation) is prohibited between 11 p.m. and 7 a.m.

The Property is limited to a specific amount of off-street parking, as set forth in the Property Description. You and your Occupants agree to abide by all applicable parking restrictions and limitations. No boats, buses, campers, recreational vehicles, personal watercraft, regardless of type or size, may be parked at the Property. Please contact us if you have any questions about parking.

Maximum Occupancy. The number of people (including children) present at the Property may not exceed the maximum occupancy set forth in the Property Description.

No Smoking. No smoking is permitted at the Property (including on porches, decks or outdoor areas). “Smoking” means inhaling, exhaling, breathing, carrying, or possessing any lighted or electronic cigar, cigarette, pipe, vaporizer, joint, or other tobacco or marijuana product in any manner or in any form. No marijuana, medical or otherwise, may be used, grown, stored or consumed on the premises.

Pets. No pets of any kind are permitted at the Property.

Events and Commercial Photography; Structures. Events and commercial photography or filming are prohibited at the Property without our express written permission. (If approved, additional conditions and fees may apply.) Prohibited events while occupying the Villa as a renter-include, parties, meet-ups, weddings, receptions, concerts and other similar events. No tents, canopies, or other structures may be erected on the Property. This is only possible with a separate contract for an event

Pool Use. You and your Occupants use the pool at your own risk and HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OF INJURY, DEATH OR PROPERTY DAMAGE RESULTING FROM USE OF THE POOL. Please shower before entering the pool and there should be no diving in the POOL. Please do not consume food or beverages inside the POOL. The POOL is not suitable for intoxicated persons.

Electronic Lock. These combination will be provided to you on your arrival day to the Property. There are security cameras on the outside of the premises for your protection.

Early Check-In/Late Check-Out. You can make a request, we will let you know if we can accommodate you

Early check-in or late check-out may be available; however, additional charges may apply. If you do not vacate by check-out time (or late check-out time as agreed by Company), you authorize us to deduct from your deposit or bill your credit card on file for a late departure fee of up to one night’s rental and we may evict all Occupants and remove their personal property from the Property.

Housekeeping and Maintenance Issues; Property Conditions. The Property is provided AS-IS, and we are not responsible – nor will you be provided with any discount – for the inoperability or unavailability of any amenities (including, without limitation, any phone or internet service, air conditioning, TVs, VCRs, DVDs, cable, and pool). You agree to contact us as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that we reasonably deem an emergency that threatens persons or property. We provide an initial supply of tissue, toilet paper, paper towels, bath soap, laundry, dish detergent, clean bed linens, and towels. We do not replenish products during your stay.

Your Cleaning Obligations. Please leave the Property in the same general condition as it was in when you arrived. Clean all food and drink spills immediately. Be aware that food and drink spills on carpet and furnishings constitute damage to the Property (and not normal wear and tear). Remove all of your food from the refrigerator and clean any spills you are responsible for inside the refrigerator. Do not leave dirty dishes; clear dishes from the dishwasher and drain board. Please clean the grill if used. Staff will arrive either when you depart or shortly after your departure to thoroughly clean and inspect the Property.

Criminal Activity Prohibited. Use of the Property for any criminal activity is prohibited and may result in fines or prosecution. This prohibition extends to use of the Property’s Internet service, if any, for criminal activity, including unlawful downloads of copyrighted material, including movies, music, software, or other material.

Consequences of Breach. Any failure by you or any other Occupants to comply with any of the terms of this Agreement may result in a forfeiture of your rights to rent the Property, up to and including immediate eviction from the Property without refund. In addition, you are responsible for, and you authorize us to deduct from any deposit you have made with us and, if your deposit is not sufficient to cover the full amount (or you have not made a deposit), to bill your credit card on file for the full amount of: (1) any damage, theft, or loss that occurs at the Property during your stay; (2) a charge of US$500 plus tax per violation for any violations of the pet policy, including for bringing a pet (when you are not authorized to do so) or (3) a charge of US$250 for failure to pick-up and properly dispose of your pet’s excrements; (4) a charge of US$250 plus tax per violation of smoking restriction; (5) a charge of up to US$300 plus tax per violation for noise complaints from neighbors received by us during your stay; (6) an additional cleaning fee of up to US$500 for excessive cleaning required by the acts or omissions of any Occupant during your stay; and (7) the full amount of any fines issued by police, other government officials or agencies, utility providers, and/or homeowner associations for violation of any law, ordinance, or rule during your stay, and any damages (which may exceed the amount of fines) that result from the violation. If any unauthorized download of copyrighted material via the Property’s Internet service occurs during the period of your stay, you agree that we may share your contact information with the Internet service provider or any other party we reasonably believe has enforcement rights.

No full or partial refunds will be granted for no-shows or if you cancel within 30 days of the first night of your reservation, arrive after the first night of your reservation, or depart before the last night of your reservation. No refunds or compensation will be given if the Property is unavailable (or if it is available but difficult to reach) for any reason outside of our control, including but not limited to adverse weather conditions, natural disasters, mechanical failures, acts of government agencies, or utility outages. We advise our guests to obtain appropriate travel insurance. In addition, for any unforeseen circumstance.

If you do not book direct, and instead book through a third party, additional fees and refund and deposit policies may apply (but all other terms and conditions remain the same). Please review the policies of any third party booking sites prior to confirming your booking.

Travel Protection Insurance. In case of any unforeseen events, this insurance may help protect your vacation investment.

Choice of Law and Venue for Disputes. This Agreement shall be governed by the law of Trinidad and Tobago without regard to its conflict of laws provisions, and both parties consent to the exclusive jurisdiction.

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL COMPANY, NOR ITS AFFILIATES, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR OWNERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR ANY DAMAGES FOR DEATH, PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH YOUR STAY AT THE PROPERTY. THIS LIMITATION APPLIES TO ALL CLAIMS FOR DAMAGES WHETHER BASED ON A THEORY OF WARRANTY, CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF THE LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
Indemnity. You agree to hold harmless and indemnify Company for all losses, damages, and claims for property damage, personal injury, or monetary loss (including attorneys’ fees) resulting from your actions or omissions, and the actions or omissions of your Occupants, during your stay.

Binding Arbitration and Class Action Waiver. You agree to submit to mandatory binding arbitration any dispute, controversy or claim arising with the Company (each a “Claim” and collectively “Claims”) that may be compelled to arbitration under this Agreement as a matter of applicable law. YOU WAIVE ANY RIGHTS YOU MAY HAVE TO TRIAL BY JURY IN REGARD TO ANY CLAIMS YOU HAVE. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHTS YOU MAY HAVE TO PURSUE OR PARTICIPATE IN A CLASS, COLLECTIVE, AGGREGATE, OR REPRESENTATIVE ACTION PERTAINING TO ANY CLAIMS YOU MAY HAVE WITH RESPECT TO THE COMPANY (“Class Action Waiver”). All Claims must be brought solely in a party’s individual capacity. Each party will pay the fees for his/her/its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. The arbitrator may award any party any remedy to which that party is entitled under applicable law, but, to the extent permitted by applicable law, such remedies shall be limited to those that would be available to a party in his, her or its individual capacity in a court of law for the claims presented to and decided by the arbitrator, and no remedies that otherwise would be available to a party in his, her or its individual capacity in a court of law will be forfeited by virtue of this Agreement. The arbitrator will issue a decision or award in writing, stating the essential findings of fact and conclusions of law. Except as may be permitted or required by law, as determined by the arbitrator, or as necessary to confirm or enforce the arbitrator’s award, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. A court of competent jurisdiction shall have the authority to enter a judgment upon the award made pursuant to the arbitration.

Substitution of Property. On rare occasions, due to ownership changes, property being removed from rental use, or a need for extensive repairs or maintenance, the Property may not be available for rental on the dates of your reservation. In this unlikely event, we reserve the right to substitute a comparable property. If comparable accommodations are not available, you will have the option of (1) selecting from other available properties (in which case you are responsible for, or will receive the benefit of, any difference in cost) or (2) receiving a complete refund of your reservation payment. In the event of a substitution of rental properties, all terms in this Agreement, plus any terms set forth in the Property Description specific to the substituted property, shall apply to your stay in the substituted property.

Additional Matters. Please refrain from publishing any untrue disparaging remarks about the Company, including its employees and agents, or the Property. We reserve the right to seek redress for defamation libel or slander) to the fullest extent of the law. We reserve the right to reject your request for occupancy or to cancel reservations (with a full refund) in our sole discretion. This Agreement may only be amended or modified by a writing signed by you and an officer of the Company. You understand that the Company’s non-management level employees, including its Manager, do not have authority to accept, modify, or waive any term or condition set forth herein.

By acknowledging and accepting this Agreement you agree to be opted into communications from the Company via phone, e-mail, mail, or other communications to which you may opt out after receipt of said communications pursuant to all pertinent laws and regulations regarding such communications.
Contact Us. You may contact the Company at any time by calling. If you are unable to reach us during regular business hours, please leave a message and your call will be returned as soon as possible. For additional information, please visit the Contact Us section located on our website.
By signing or acknowledging the Agreement, you hereby agree to all of the terms and conditions of this Agreement.

Payment Policy

To hold your reservation, Your deposit of 40% is welcomed. Your dates will be reserved once your deposit is made. Balance due thirty days prior to arrival. If you are arriving before the thirty days the total amount is due.

A Refundable Security Deposit of one night stay is required. Payable a week before arrival

Cancellation Policy

Cancellation Time / Cancellation Fee

Cancelling a reservation at Tomas Villa is as fast and easy as booking one.
We would love to host you but in case your plans change.

We do not charge cancellation fees for bookings cancelled within 3 days of creating the same booking. Any amount paid will be refunded.

If the Villa is re-booked for the same period and a cancellation penalty was applied the applicable cancellation penalty will be refunded.

Cancellation policy

More than 60 days before arrival:       
Loss of 15% of rental cost


31-60 days before arrival:                       
Loss of 50% of rental cost 


30 days or less before arrival:                 
Loss of 100% of rental cost

In the event of a T&T government imposed travel restriction (post the date the booking was made) due to COVID 19 the above Cancellation policy will not apply and in place of those terms, guests with impacted bookings may agree a mutually acceptable deferred date and any consequential rental rate adjustments.

UPDATED:

Due to Covid-19 We will reschedule all bookings for any time in the future. No refunds will be issued. We suggest you get a travel insurance policy.