Whit Hart Inn

Terms & Conditions

By booking accommodation online through https://www.white-hart-netherfield.co.uk our booking line: + 44 (0) 1424 817848, or via e-mail, you agree to the following terms and conditions.
All bookings are subject to these booking conditions. The following booking conditions form the basis of your booking contract with Wazi Ltd. of Homestead Farm, Darwell Hill, Netherfield TN33 9QL. In these terms and conditions “We,” “Us,” and “Company” refers to Wazi Ltd., a UK registered company, and “You” and “Your” refers to the customer booking a reservation through us directly through this website, and indirectly through any of our affiliates through whom we provide our products and services. Additional terms and conditions regarding the collection and use of information may also be provided to guests staying in our hotels.
You will be asked to confirm your acceptance of these terms and conditions when you make a reservation. We reserve the right to amend these terms and conditions at any time and you should therefore check them each time you make a reservation. The terms and conditions applying to your reservation will be those in place on the date that you make your reservation. Additional terms apply to your use of our digital channels whether or not you make a reservation through them. These are published on the relevant digital channels.
You warrant that you are at least 18-years-old and possess the legal authority to enter into this agreement, make a reservation, and to use this website in accordance with the terms and conditions of this agreement.

Payment Policy

Payment in full is required for all Advance Purchase reservations at the time of booking.

All credit or debit card information provided by clients is their responsibility and should be correct at the time of submission. We cannot be held responsible for any reservation cancelled or rejected due to incorrect or invalid details. The credit or debit card will be used to guarantee the booking subject to the cancellation policy detailed below.

If you have not paid in full for your room or any extras added to your booking at the time you make your reservation, you will need to pay on arrival. A pre-authorisation fee will be required at the point of guests checking in to cover any extras or incidentals above the total amount payable for the duration of your stay.

Payment may be made by cash, credit/debit card (Visa, MasterCard, , Maestro, and Electron). The expiry date of your debit/credit card must be later than the end of your stay. We do not accept personal cheques or family discount cards.

Cancellation Policy

If you book a Fully Flexible rate, you will be able to amend or cancel your reservation up to 48 hours prior to the day of arrival without charge. Your card will be charged a prepayment of the total price prior to arrival after the free cancellation period ends.

If you cancel your reservation later than 48 hours from the arrival day (or make a reservation on your arrival day and subsequently cancel it), and have not already paid for the room in advance, you will be charged a cancellation charge equivalent to two night’s accommodation for each room booked and for any meals and extras booked for the first day of your stay.

The first night of any booking made after 3 p.m., 48 hours prior to arrival date and the cost of any meals and other extras booked for the following day is non-refundable.

A full refund will be processed to the same debit/credit card within 5 working days although it may take a few days longer for the funds to reach your account. A cancellation reference will be given and should be retained as proof of cancellation.

If you decide to shorten your stay, you must inform reception within 24 hours prior to the day you wish to check out. Otherwise, you will be charged a cancellation charge equivalent to one night’s accommodation per room booked and for any meals and other extras booked for the following day.

Our Right to Cancel

Your Breach

We may cancel your reservation at any time with immediate effect by giving you written notice (which includes email) if:
You do not pay us when you are required to do so; or
You break the contract between us in any other material way.
If we cancel your reservation where you are at fault, we reserve our legal rights in respect of your breach of contract.

Events Outside our Control

We may also cancel your reservation if an event outside of our control (including industrial action, explosion, fire, flooding, and failure of power and/or water supplies or emergency evacuation) means that we are unable to make your room available to you. In this case, we will contact you to let you know as soon as possible and:
If you have already paid for your room, we will refund your payment to you; or
If you have not yet paid for your room, you will not have to make any payment to us.
Save as set out above, we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an event outside of our control.
This does not affect your statutory rights.