Basement En Suite Group
Terms & Conditions
Check-in is between 16:00 and 23:00.
Check out is 11:00. There is a charge of £10 per hour for overstaying.
Early/late check-in and late check out can be pre-booked subject to availability for £25.
Lost keys or those not returned on departure will be charged at £40 per set.
Travel Insurance is strongly recommended to cover you for losses due to unexpected events.
Smoking in the rooms will incur a fee of £200.
Tampering with fire equipment such as alarms, detectors and extinguishers will incur a fee of £400
Any Damage or Charges will be taken from the Card provided with the booking.
Payment of your reservation (unless pre-paid) is processed 3 days before arrival and for Standard rates changes within a week of arrival are subject to the entire reservation being charged.
All guests are required to show a valid photo ID (Driving licence or Passport) and provide valid credit/debit card details on arrival for security purposes. Any person under 18 years old must be accompanied by an adult
Pre-paid, non refundable discounted bookings are charged when booked and are not transferable.
Payment Policy
Payment for your stay is processed 3 days before arrival and if not Full Payment expected on Check In.
Pre-paid non refundable bookings are charged when booked and are not transferable.
Cancellation Policy
If cancelled up to 3 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
Pre-paid, non refundable bookings and deposits for group bookings (more than 6 people) are not transferable nor refundable