The Claremont Hotel

Conditions générales

The Claremont Hotel is an Adult Only (18+) hotel

We do not accept Check Ins after 6pm. If guests have not arrived by 6pm, the booking will be classed as a No Show and will be cancelled.

Minimum night stays are in effect throughout the year. These can vary. Shorter stays are subject to availability only. We do not permit guests to reduce their length of stay to below the minimum stay requirement at the time of booking.

Dogs are welcomed by prior arrangement in selected rooms (extra charges apply)

Conditions de paiement

If you have chosen the 'Free Cancellation up until 7 days before arrival' option, the following will apply:
• You may cancel your booking free of charge up until 7 days before your day of arrival.
• At 7 days before arrival, a A Non-Refundable Deposit will be taken. This Deposit will be the total price for the first night of the Booking. When multiple Rooms are booked, a Deposit will be taken for each Room.
• After this time, our Standard Cancellation Policy will apply.
• Any remaining Balance will be taken the day before Check-In.

For all other bookings, our standard Payment Policy applies:
• A Non-Refundable Deposit is required to secure a Booking. The Deposit is the total price for the first night of the Booking. When multiple Rooms are booked, a Deposit will be taken for each Room.
• Any remaining Balance will be taken the day before Check-In.

Politique d'annulation

• If a Booking is cancelled more than 7 days before the day of arrival, the Deposit can be held on credit to use against another booking with us, up to 12 months from the date of the original booking. This is for Direct Bookings only and not for bookings made through Third Party Websites.
• If a Booking is cancelled between 7 days – 48 hours before the day of arrival, the Deposit will be forfeited but no further charge will be made.
• If a Booking is cancelled within 48 hours of the arrival date, the Customer is liable for the entire cost of the Booking in full.
• Guests are not permitted to reduce their length of stay to below the minimum night stay requirement at the time of booking.
• Guests in residence who leave before their due departure date are not entitled to a refund, partial refund or credit voucher for any remaining booking amount.
• We suggest taking out travel insurance so that you can recoup any cost of the booking, if you need to cancel at short notice.